Rachel Gross

• Collaborated effectively with marketing teams to develop targeted campaigns that drove interest and generated leads.
• Monitored competitor activity closely, ensuring our offerings remained competitive in the marketplace.
• Expanded market share with the successful introduction of new products to existing clients.
• Built relationships with customers and community to promote long term business growth.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Informed customers of promotions to increase sales productivity and volume.
• Presented professional image consistent with company's brand values.
• Contributed to event marketing, sales and brand promotion.

Executed Quality and Trendy hairstyles for men and boys.

Attended Quarterly training classes provided by the company.

Provided backup assistance to maintain client satisfaction.

Handled customer dissatisfaction when necessary.

Logged payroll for store location.

Organized and executed Quarterly store meetings with stylists and participated in Quarterly meetings with the leaders.

Created fun and exciting ways to help increase sales through games and contests.

Managed and maintained a clean work environment via ohio state board laws and regulations.

Coordinated inventory purchases for the store.