SERGIO BEDOYA
BUSINESS ADMINISTRATION
Orlando,FL
Summary
More than 16 years of experience in commercial and administration areas, in leading industrial adn service companies in the national market.
Results- Oriented business management based on process planning and resource optimization.
Ability to define ans execute successful management and marketing strategies, as well as develop alternative products and services and new markets.
Proven ability to negotiate in different areas and management of commercial working groups in achieving companies objectives.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Executive Sales Representative
Santana Textiles
Medellin, Colombia
09.2022 - 08.2024
- Developed relationships with customers by providing excellent customer service.
- Maintained accurate records of customer interactions and transactions.
- Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
- Maintained attractive merchandise displays to maximize purchases.
- Maximized market share by working with clients and building relationships.
- Negotiated deals and handled complaints or objections.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Continuously met sales goals via strategic prospecting.
- Improved customer service feedback scores through outstanding service.
- Attended meetings with current and prospective customers to discuss their business needs.
Sales Agent
RISALTEX SA
MEDELLIN, COLOMBIA
02.2016 - 01.2023
- Provided professional services and support in a dynamic work environment.
- Worked effectively in fast-paced environments.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- sales
- costumer service and sales
- custumer management
Sales Manager
CEIPA Business School
Medellin, Colombia
08.2010 - 03.2014
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Maintained accurate records of all transactions between customers and company representatives.
- Collaborated with marketing team to create promotional materials for target customers.
- Implemented process changes to streamline sales department workflow.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Established relationships with key clients, while maintaining existing customer base.
- Executed strategic sales plans to expand customer base and revenue.
- Developed and implemented sales strategies to increase market share.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Sales Agent
COMFENALCO ANTIOQUIA
MEDELLIN, COLOMBIA
03.2005 - 02.2007
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Assisted call-in customers with questions and orders.
Education
Marketing Management Specialist - Business Administration
CEIPA BUSINESS SCHOOL
Medellin - Colombia04-2016
Associate of Business Administration - Business Administration
Universidad De Medellin
Medellin -Colombia01-2002
High School Diploma -
Liceo Salazar Y Herrera
Medellin - Colombia12-1993
Skills
- Customer Engagement
- Opening and closing procedures
- Task Prioritization
- Interpersonal Skills
- Analytical Skills
- Team Collaboration
- Merchandising proficiency
- Adaptability and Flexibility
- Problem-Solving
- Time Management
- Account Servicing
- Teamwork and Collaboration
- Effective customer upselling
- Problem-solving aptitude
- Staff training and motivation
- Excellent Communication
- Organizational Skills
- Interpersonal Communication
- Relationship Building
- Time management abilities
- Sales Techniques
Affiliations
- positive
- dedicated
- organized
- persevering
- planner
Languages
Spanish
Native/ Bilingual
English
Limited
Certification
- Strategic management workshop, 2012 CEIPA BUSINESS SCHOOL
- Advanced excel course, 2011 Ceipa Business school
- i20 Medellin marketing convention, 2014
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeInternshipWork Location
On-SiteRemoteHybridQuote
Judge a man by his questions rather than his answers.
Voltaire
Interests
SALES
ADMINISTRATION
MANAGEMENT
BUSINESS
Software
OFFICE, WORLD, EXCEL, WEB
Timeline
Executive Sales Representative
Santana Textiles
09.2022 - 08.2024
Sales Agent
RISALTEX SA
02.2016 - 01.2023
Sales Manager
CEIPA Business School
08.2010 - 03.2014
Sales Agent
COMFENALCO ANTIOQUIA
03.2005 - 02.2007
Marketing Management Specialist - Business Administration
CEIPA BUSINESS SCHOOL
Associate of Business Administration - Business Administration
Universidad De Medellin
High School Diploma -
Liceo Salazar Y Herrera
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