Rachel Grumbach
Medina,OH
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Wait Staff Member
Buffalo Wild Wings
06.2017 - Current
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Developed rapport with regular customers, fostering loyalty and repeat business for the restaurant.
Assistant Retail Sales Manager
Palm Beach Tan
08.2021 - 09.2023
- Increased customer satisfaction by addressing their needs promptly and efficiently.
- Assisted in driving sales through effective merchandising strategies and techniques.
- Trained new employees on store policies, procedures, and customer service techniques to ensure seamless integration into the team.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Education
BBA - Business Administration And Management
12.2023
- Honoree of Magna Cum Laude
- Dean's List 2020 - 2023
- 3.75 GPA
Skills
- Problem-solving abilities
- Upselling techniques
- Attention to detail
- Memory retention
- Inventory Control
- Reliable and Punctual
Accomplishments
- Awarded “Employee of the Month” in 2021 & 2022.
Timeline
Assistant Retail Sales Manager - Palm Beach Tan
08.2021 - 09.2023
Wait Staff Member - Buffalo Wild Wings
06.2017 - Current
Tiffin University - BBA, Business Administration And Management
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