Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Rachel Harrell

Owasso,OK

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

16
16
years of professional experience

Work History

Receptionist

Shoop Family Dentistry
Broken Arrow, OK
06.2020 - Current
  • Confirmed appointments, communicated with clients, and updated client records.
  • Managed patient scheduling and appointment coordination to optimize office workflow.
  • Able to communicate over the phone along with constructing emails, not only to patients but to specialists .

Team Leader/Catering Supervisor

Chick Fill A
Owasso, OK
02.2012 - 12.2025
  • Oversaw food preparations, deliver, and presentation to ensure a high, quality standard.
  • Conduct daily transactions involving cash and credit/debit cards with accuracy and efficiency.
  • Deliver accurate orders to ensure customer satisfaction and increase customer retention.
  • Able to answer phone calls and communicate successfully over phone.
  • Extensive experience working the cash drawer
  • Able to work well under pressure and intense customer interaction.
  • Trained new staff on operational procedures and customer interaction best practices.

Assistant

All Things Cake
Tulsa, OK
05.2019 - 08.2019
  • Assisted in decorating cakes for classroom events.
  • Responsible for communicating to a large class for cake decorating.
  • Maintained clean work area.

Assistant

Joe Mathis
Tulsa, OK
09.2012 - 06.2017
  • Was part of a team that annually organized the largest plate dinner in the state of Oklahoma for over 3,000 attendees.
  • Worked events with large clients of Tulsa Convention Center and One OK Field, among other venues.

Waitress

Town Village
Tulsa, OK
05.2011 - 06.2012
  • Provided service in the facility dining room to residents.
  • Worked with kitchen staff to ensure excellent service for the residents.
  • Established a goof rapport with the resident: strived to meet their needs.
  • Trained new staff members the knowledge how to perform job well.

Cashier

Party Supply
Tulsa, OK
03.2010 - 08.2011
  • Worked the register.
  • Helped customers find specific products, answering questions and offering advice.
  • Maintained high productivity by efficiently and accurately, processing cash, credit/debit cards.
  • Able to keep inventory.

Education

High School Diploma -

Harrell Christian Academy
Tulsa OK

Skills

  • Can work under pressure while maintaining a good attitude
  • Good oral and written communication skills
  • Extensive experience in working with customers over the phone
  • Work well with others, striving to encourage them to achieve their goals, thus contributing to the company's efficiency and productivity
  • Knowledge of American Sign Language
  • Excellent organizational skills
  • Able to manage shifts of multiple workers
  • Microsoft Office
  • Able to schedule clients properly, along with the up keep of patients records
  • Can talk to anyone easily

Interests

  • Spending time with my large family is always a treat!

wether it is indoor, going estate sales, or just sticking around the house, one could never be bored

  • However, when I can, I have enjoyed traveling Would love to one day go see the great wall of China
  • Hopefully, I can go back to school to continue my education for American Sign Language and one day become a National Interpreter
  • I so enjoy meeting new people

Timeline

Receptionist

Shoop Family Dentistry
06.2020 - Current

Assistant

All Things Cake
05.2019 - 08.2019

Assistant

Joe Mathis
09.2012 - 06.2017

Team Leader/Catering Supervisor

Chick Fill A
02.2012 - 12.2025

Waitress

Town Village
05.2011 - 06.2012

Cashier

Party Supply
03.2010 - 08.2011

High School Diploma -

Harrell Christian Academy

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