Rachel Harrison

Workforce Reduction

• Analyzed critical documents such as: credit, sales contracts, appraisal, title work, assets, income, and Closing Disclosures with correct fees and charges, while complying with TILA and RESPA.
• Maintain updated knowledge of various loan products and investor guidelines to ensure appropriate documents and guidelines are met, from time of processing through loan funding, covering FHA, USDA, VA, FHA 203(k), FHLMC, FNMA, GNMA, and other loan programs as well as loan-processing software.
• Process and prepare for closing retail mortgage loans (conventional, government, home improvement, home equity, consumer and all commercial loans under the same guidelines.) in accordance with policies & procedures.
• Reviewed signed documents for accuracy, initiated wire transfers, and participated in post-closing activities in accordance with regulations/guidelines.
• Achieved 100% quality in file accuracy for all critical elements in 17 out of 19 months.
• Reviewed Title Commitments and cleared exceptions, verified Closing Disclosure, HUD-1 Settlements Statements were accurate and coordinates closing with customer and Title Agents.
• Mentored junior staff members to develop their skills, contributing to the overall growth of the team''s performance levels.

• Collaborated with lenders, agents, and legal professionals to resolve transactional and title issues.
• Prepared preliminary settlement statements and loan closing instructions for review by title companies and closing agents.
• Enhanced client satisfaction through meticulous review of loan documentation and ensuring compliance with regulations.
• Ensured accuracy of final settlement statements by diligently reviewing and reconciling figures before disbursement of funds.