Rachel Hasleywalker
Twentynine palms,CA
Summary
Dynamic culinary professional with extensive experience at Sodexo USA, excelling in food preparation and sanitation. Proven ability to enhance customer satisfaction through meticulous food presentation and strong multitasking skills. Committed to maintaining high standards of food safety and cleanliness while delivering exceptional service in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Cook
Sodexo USA
Twentynine Palms, CA
10.2023 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Saladmaker
Ruvilla Solutions
Twentynine Palms Ca
07.2020 - 10.2023
- Improved customer satisfaction by consistently providing fresh and high-quality salads.
- Assured consistency across all salad offerings by following established recipes and closely monitoring the outcome.
- Enhanced salad presentation with attention to detail and creative arrangements.
- Achieved exceptional quality and accuracy by managing numerous tasks at once.
Field Marketing Representative
Horizon Solar Power
Hemet, CA
06.2016 - 09.2017
- Provided outstanding follow-up communications to maintain client satisfaction.
- Expanded market reach by identifying and targeting new potential customers in various regions.
- Created leads by strategically demonstrating and presenting products.
- Consistently surpassed monthly and quarterly goals, contributing to the company''s increased revenue.
- Collaborated with cross-functional teams to develop and implement market research strategies.
- Used various market research tools and techniques to gather, analyze and interpret data.
Receptionist
Desert Agave Salon and Spa
Phoenix, AZ
07.2007 - 10.2007
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Store Manager
Claire’s Boutique
White Plains, NY
11.2004 - 03.2006
- Directed operational activities to maintain efficient store performance.
- Handled inventory management, cash operations, and daily store procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store personnel efficiently via proactive communication.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Crew Member
Jack in the Box
Twentynine Palms, CA
07.2002 - 03.2003
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Education
General Studies -
Twenty Nine Palms High School
Twentynine Palms, CAAssociate degree -
Copper Mountain College
Joshua Tree, CASkills
- I’m Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Strong attention to safe food handling procedures
- Knife skills
- Sanitation
- Food presentation
- Kitchen equipment operation and maintenance
Timeline
Cook
Sodexo USA
10.2023 - Current
Saladmaker
Ruvilla Solutions
07.2020 - 10.2023
Field Marketing Representative
Horizon Solar Power
06.2016 - 09.2017
Receptionist
Desert Agave Salon and Spa
07.2007 - 10.2007
Store Manager
Claire’s Boutique
11.2004 - 03.2006
Crew Member
Jack in the Box
07.2002 - 03.2003
General Studies -
Twenty Nine Palms High School
Associate degree -
Copper Mountain College