Rachel Herbst
St. Petersburg,FL
Summary
Dynamic HR professional with over five years of comprehensive experience in employee experience, workforce operations, and onboarding programs. Proven ability to lead HR teams and develop impactful training initiatives while collaborating closely with leadership to enhance engagement, retention, and compliance. Expertise in utilizing HR systems such as ADP and applying workforce analytics to translate data and feedback into strategic programs that improve organizational culture and drive operational efficiency. Committed to fostering a positive work environment that aligns with business goals and promotes employee satisfaction.
Overview
7
7
years of professional experience
Work History
Workforce Experience Lead
BCforward
Indianapolis, IN
08.2023 - Current
- Lead workforce experience initiatives supporting large-scale hiring and onboarding operations across multiple business units, focused on improving engagement, retention, and employee lifecycle processes
- Manage and develop a team of three HR professionals, providing coaching, training, and operational oversight for onboarding and workforce experience programs
- Designed and launched a centralized HR training library used to onboard and upskill HR staff covering Excel audit processes, payroll tax verification (local/state/federal), ADP workflows, background check compliance, and employment authorization verification (I-9/E-Verify)
Onboarding Success Lead
BCforward
Indianapolis, IN
02.2022 - 08.2023
- Led development and continuous improvement of structured onboarding programs supporting employees across multiple departments and roles
- Partnered with hiring managers and HR stakeholders to ensure successful employee integration and early engagement of 200+ employees a month
- Evaluated onboarding workflows and implemented process improvements that improved efficiency and consistency across hiring teams
Onboarding Specialist
BCforward
Indianapolis, IN
02.2022 - 02.2022
- Managed full-cycle onboarding operations including background checks, HR documentation, and HRIS setup
- Ensured compliance with employment documentation requirements and onboarding policies
- Maintained onboarding training materials and employee support resources
Life Enrichment Coordinator
Magnolia Springs SouthPointe
Indianapolis, IN
06.2019 - 02.2021
- Designed and managed engagement programming that supported community culture and participation. Used participation data and feedback to improve program effectiveness and resident engagement.
Education
Bachelor of Science - Arts Management, Human Resource Management
Indiana University
Bloomington05.2019
Skills
- HR Business Partnership
- Employee Experience Strategy
- HR Team Leadership
- Workforce Engagement Programs
- Onboarding & Workforce Lifecycle Management
- HR Compliance (I-9, E-Verify, Background Screening)
- Payroll & Tax Compliance (Local, State, Federal)
- Workforce Analytics
- Process Improvement
- Cross-Functional Collaboration
- ADP Workforce Now
- HRIS
- ATS Platforms
- Microsoft Excel (PivotTables, Vlookups, Data Audits, Reporting)
- Background Screening Systems
- Compliance Tracking Tools
Timeline
Workforce Experience Lead
BCforward
08.2023 - Current
Onboarding Success Lead
BCforward
02.2022 - 08.2023
Onboarding Specialist
BCforward
02.2022 - 02.2022
Life Enrichment Coordinator
Magnolia Springs SouthPointe
06.2019 - 02.2021
Bachelor of Science - Arts Management, Human Resource Management
Indiana University