CAROLE COX-CARROLL
Raleigh,NC
Summary
Strategic talent acquisition and human resources leader with over 15 years of experience in full-cycle recruitment, workforce planning, and HR operations across diverse sectors. Successfully managed over 200 annual requisitions for workforces exceeding 20,000 employees, collaborating with more than 50 hiring managers and executives. Achievements include enhancing hiring outcomes, streamlining recruitment processes, and utilizing workforce analytics to align HR strategies with business goals.
Overview
13
13
years of professional experience
Work History
Talent Acquisition Lead (Contract)
State of North Carolina
11.2023 - 11.2025
- Advised leadership on recruitment strategies and salary administration policies
- Coordinated hiring activities with HR, classification, and compensation teams
- Interpreted federal, state, and departmental pay policies and merit rules
- Utilized SAP-HRIS, Workday, NEOGOV, and PeopleAdmin to manage recruitment workflows
- Developed offer packages and provided guidance on salary determinations
- Tracked recruitment metrics and position data using Excel
HR Consultant I
NC Community Colleges System Office
01.2023 - 11.2023
- Managed recruitment and selection processes for professional positions
- Processed personnel actions using Beacon/FIORI systems
- Conducted onboarding and ensured compliance with hiring requirements
- Maintained HR reports and workforce data
Salary Administrator (Contract)
LanceSoft, Inc. (State of NC)
09.2022 - 08.2023
- Served as primary contact for salary administration and recruitment matters
- Advised managers on compensation actions and policy compliance
- Managed pay and hiring data using NEOGOV and SAP/Beacon systems
- Responded to inquiries regarding salary packages and hiring procedures
HR Generalist
Carolina Heating and Air
10.2021 - 01.2022
- Oversaw recruiting, onboarding, and HRIS maintenance (ADP)
- Maintained employee records and ensured legal compliance
Talent Acquisition Coordinator
State of North Carolina
03.2016 - 08.2021
- Supported recruitment using NEOGOV for postings and applicant tracking
- Screened applications and monitored hiring timelines
- Ensured compliance with state hiring policies and procedures
Benefits Coordinator/Workers Compensation Coordinator
State of North Carolina
06.2015 - 02.2016
- Administered employee benefits, coordinated annual enrollments, conducted new hire orientations, and communicated benefit updates.
- Served as Workers’ Compensation representative; reviewed injury claims, coordinated medical evaluations, investigated incidents with Safety Officer, and maintained compliance reports.
- Managed leave administration by reviewing, approving, and processing short- and long-term disability, FMLA, illness, and other absences in the Beacon HR/Payroll system.
HR Specialist
State of North Carolina
09.2014 - 05.2015
- Partnered with senior management and employees to resolve timekeeping and attendance issues.
- Coordinated temporary job orders and monitored temporary staff in compliance with local, state, and federal regulations.
- Oversaw employee benefit programs, including new hire orientation, open enrollment, and wellness initiatives.
- Planned, prepared, and distributed employee communications, publications, and organizational announcements.
- Maintained accurate medical and performance management records for a workforce of 300+ personnel.
Human Resources Generalist
Daewon America, INC.
10.2012 - 07.2013
- Supported senior management and leadership in resolving employee HR-related issues with proactive solutions.
- Prepared, updated, and maintained personnel records with accuracy in HR and insurance systems.
- Processed, organized, and safeguarded payroll documentation in compliance with company policies and regulatory standards.
Education
Associate of Science - Paralegal Technology
Coastal Carolina Community College
JacksonvilleSkills
ADP
Supported workforce planning initiatives impacting 20,000 employees
Partnered with 50 hiring managers and executive leaders on recruiting and staffing strategies
Processed 100–150 compensation and classification actions annually
Improved applicant quality through enhanced job postings and targeted recruitment marketing
Supported recruitment operations across 6–10 divisions while maintaining compliance and service excellence
Talent Acquisition Strategy
Workforce Planning
Recruiting Operations
Classification Analysis
HR Business Partnership
Recruitment Marketing
Workforce Analytics
HR Compliance
ATS/HRIS Management
Workday/NEOGOV
SAP HRIS
Smartsheet
Microsoft Excel & Word
Applicant Tracking Systems
ADP
WEBSITES, PORTFOLIOS, PROFILES
https://www.linkedin.com/in/carole-cox-carroll-570561221
Timeline
Talent Acquisition Lead (Contract)
State of North Carolina
11.2023 - 11.2025
HR Consultant I
NC Community Colleges System Office
01.2023 - 11.2023
Salary Administrator (Contract)
LanceSoft, Inc. (State of NC)
09.2022 - 08.2023
HR Generalist
Carolina Heating and Air
10.2021 - 01.2022
Talent Acquisition Coordinator
State of North Carolina
03.2016 - 08.2021
Benefits Coordinator/Workers Compensation Coordinator
State of North Carolina
06.2015 - 02.2016
HR Specialist
State of North Carolina
09.2014 - 05.2015
Human Resources Generalist
Daewon America, INC.
10.2012 - 07.2013
Associate of Science - Paralegal Technology
Coastal Carolina Community College