Rachel Hoffman
Fayette City,PA
Summary
Proactive, goal-oriented, and organized professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Insurance Sales Agent
Csc Insurance
09.2011 - 04.2012
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Followed up promptly with interested clients to close sales.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Medical Social Worker
Mon Valley Hospital
01.1998 - 05.2002
- Documented case notes daily and coordinated follow-up for seamless case management.
- Explained medical care options to help families make informed healthcare decisions.
- Provided ongoing counseling to help patients deal with conditions and processes
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Organized clinical documentation, treatment plans, and referrals.
Education
Bachelor of Science - Social Work
California University of Pennsylvania
California, PA05.1998
Skills
- Goal Oriented
- Relationship Building
- Organization
- Communication
- Active Listening
- People Person
Timeline
Insurance Sales Agent
Csc Insurance
09.2011 - 04.2012
Medical Social Worker
Mon Valley Hospital
01.1998 - 05.2002
Bachelor of Science - Social Work
California University of Pennsylvania
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