Rachel Hostetler
Bellefontaine
Summary
Experienced medical assistant specializing in patient scheduling and referral coordination, enhancing patient experiences through effective communication and streamlined workflows. Proficient in technical clerical tasks and patient support, with a strong grasp of medical sector regulations.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Medical Assistant
Mary Rutan Health
Bellefontaine
02.2024 - Current
- Coordinated referrals to specialists and healthcare services, ensuring timely patient access to necessary care.
- Oversaw patient intake processes by scheduling appointments and confirming insurance details.
- Supported healthcare providers during examinations by preparing patients and documenting histories.
- Provided clear education on medications, treatment plans, and physician instructions.
- Facilitated communication between patients, families, and healthcare team regarding placement, enhancing patient understanding and support.
- Organized charts to streamline record-keeping workflow, improving accessibility and accuracy of patient information.
- Addressed patient inquiries through prompt handling of incoming calls.
- Addressed customer inquiries swiftly to improve service quality. following established protocols.
Education
Certified Clinical Medical Assistant -
Advanced EClinical Training
Online04-2025
Skills
- Referral coordination
- Patient scheduling and chart management
- Insurance verification
- Medication education
- Record management
- Chart organization
- Attention to detail
- Team collaboration
- Customer service
- Reliability
Certification
- Certified Clinical Medical Assistant
Timeline
Medical Assistant
Mary Rutan Health
02.2024 - Current
Certified Clinical Medical Assistant -
Advanced EClinical Training