Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Excursions Director
American Cruise Lines
Guilford, CT
08.2021 - Current
Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
Developed and presented new ideas and conceptualized new approaches and solutions.
Planned and implemented strategies to grow revenue.
Maintained relationships with travel partners and vendors.
Responded immediately to clients' questions, issues and complaints and found effective solutions when required.
Vice President of Publications
University of Alabama PRSSA
Tuscaloosa, AL
04.2020 - 05.2021
Edited posts for clarity and grammar before publishing.
Monitored blog traffic and increased it by 27% through social media partnerships.
Prepared, rewrote and edited copy to improve readability.
Planned contents according to publication's style, editorial policy and publishing requirements.
Supervised and coordinated work of writers and other editors.
Docent
Gorgas House Museum
Tuscaloosa, AL
02.2018 - 11.2020
Studied museum history and documentation to provide thorough and accurate information for guests.
Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
Delivered guided tours, presenting scripted information and answering questions.
Media Intern
Alabama Hockey
Pelham, AL
08.2019 - 04.2020
Wrote copy, captions and articles for company sites.
Created and distributed videos, infographics and press releases.
Posted and updated content on company's website and social media outlets.
Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.
Reported real-time pre- and post-game coverage of sporting events.