Rachel Hunter
Nashville,Tennessee
Summary
Dedicated Registrar with a proven track record of meeting tight deadlines in a fast-paced environment. Demonstrates excellent problem-solving abilities and a strong attention to detail. Successfully manages multiple tasks simultaneously and provides support for many variables used during the hospital registration process. Adapts quickly to changing requirements while maintaining high standards of service delivery.
Overview
10
10
years of professional experience
Work History
Registrar
HCA
03.2025 - Current
- Interview patients at workstation or at bedside to obtain all necessary account information.
- Provide exemplary Customer Service
- Ensure charts are completed and accurate
- Verify all insurance and obtain pre-certification/authorization
- Calculate and collect patient liability amounts
- Ensure that all necessary signatures are obtained for treatments
- Process patient charts according to paperwork flow needs and established productivity standards
- Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and demographical information with insurance and financial information
- Assign Insurance Plans (IPlans)accurately
- Verify insurance benefits and determine pre-certification/authorization status via online or other resources.
- Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
- Understand/explain policies regarding services, pricing, insurance billing, and payment of account.
Document Review Specialist
Asurion
08.2015 - 10.2024
- Managed multiple tasks simultaneously while meeting tight deadlines in a fast-paced environment.
- Ensured all documents were properly organized prior to submission according to established guidelines.
- Demonstrated excellent problem solving skills when addressing challenges encountered during the course of a project.
- Provided technical support as required regarding use of various software applications utilized throughout the review process.
- Adapted quickly to changing requirements or situations while maintaining high standards of service delivery.
- Utilized strong attention to detail when verifying information contained within documents.
- Conducted quality control checks on completed documents to verify accuracy and integrity of information.
- Compiled complex sets of data into easy-to-understand charts and graphs for presentation purposes.
- Identified potential areas for improvement in existing procedures by providing feedback based on experience gained through daily work activities.
Education
English Literature
Volunteer State Community College
Gallatin, Tennessee05.2020
Skills
- Deadline-oriented
- Document classification
- Proofreading
- Customer Service
- Multitasking
- Problem-solving abilities
- Reliability
- Time management abilities
- Professionalism
- Adaptability
- Deadline Management
- File Management
- Process Improvement
- Project assistance
- Research skills
- Communication Skills
Timeline
Registrar
HCA
03.2025 - Current
Document Review Specialist
Asurion
08.2015 - 10.2024
English Literature
Volunteer State Community College