Alex Oropeza
New York City
Summary
-Registrar / Receptionist 20 years
-Dental receptionist 7 years
-Insurance Verification and notification
-Greeted Patients & Visitors
-Scheduled appointments for Patients and Providers
-Answered incoming calls
-Made Patient reminder calls
-Directed calls to proper departments
-Escorted Patients throughout the facility
-EMS Proficient
-Hippa Compliant
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Registrar
Bronx Lebanon Hospital
New York City, NY
03 2003 - 02 2026
Register / Receptionist
Insurance Verification and notification
Updated Financial and Demographic information
Greeted Patients and Visitors
Answered calls
Made Patient reminder calls
Directed calls to proper departments
Escorted Patients through the facility
EMS proficient
HIPPA compliant
AM Manager
Cosi Sandwich Bar
New York City, NY
08.1997 - 03.2003
Sandwich Prep.
Barrister.
Bread Baker.
PM Manager
AM Manager
Food Preparation
Subways
New York City, NY
08 1995 - 07 1997
Set-up and prepared the entire days food needs.
Cashiered
Sandwhich Prep
Am Manager
Education
GED -
Bronx Educational Opportunity Center
New York City, NY1996
Skills
- Maintains strict confidentiality
- Knowledge of HMOs, Medicare and Medi-Cal
- Managed care contract knowledge
- Electronic Medical Record (EMR) software
- HIPAA compliance
- Patient-focused care
- Strong work ethic
- Team player with positive attitude
- Deadline-driven
- Good written communication
- Exercises good judgment
- Policies and procedures
- Improvement initiatives
- Schedule optimization
Timeline
AM Manager
Cosi Sandwich Bar
08.1997 - 03.2003
Registrar
Bronx Lebanon Hospital
03 2003 - 02 2026
Food Preparation
Subways
08 1995 - 07 1997
GED -
Bronx Educational Opportunity Center