Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rachel Jackson

Residential Counsilor
Columbia,SC

Summary

Compassionate Residential Counselor offering a year of hands-on experience implementing recovery methods, assisting with mental and behavioral challenges and supporting resident goals while encouraging responsibility and independence. Motivational and warm professional . Commended for enhancing standard of living and executing activities to encourage social interaction among residents.

Overview

1
1
Certification
14
14
years of professional experience

Work History

Residential Counselor

Aldersgate Special Needs Ministry
Columbia, S.C.
03.2020 - Current
  • Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
  • Cared for residents by assisting in changing bed linens, washing and ironing laundry, cleaning and personal hygiene.
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
  • Counseled 6 residents in group sessions to assist in overcoming dependencies and adjustments to life.
  • Enforced policies and safety standards through building and room rounds.
  • Utilize Therap Softwareto fill out and maintain client-related paperwork, including federal and state-mandated forms, client diagnostic records, incident reports and progress notes.

Server

Oak Grove Fish House
Lexington, SC
06.2020 - 02.2021
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Kept register accurate through correct billing, payment processing and cash management practices.

District Sales Manager

Aflac
Nashville, TN
06.2000 - 09.2012
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Built new business avenues by applying direct sales and channel-based strategies, bringing in more than $500,000 in annual sales.
  • Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
  • Attracted new clientele and developed customer relationships by hosting product-focused events.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Education

High School Diploma -

Dobyns - Bennett High School
Kingsport, TN

Bachelor of Science - Business/Psychology

Milligan College
Milligan, TN

Skills

Compassion

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Certification

Certified Peer Support Specialist

Timeline

Server

Oak Grove Fish House
06.2020 - 02.2021

Residential Counselor

Aldersgate Special Needs Ministry
03.2020 - Current

District Sales Manager

Aflac
06.2000 - 09.2012

Bachelor of Science - Business/Psychology

Milligan College

High School Diploma -

Dobyns - Bennett High School

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Rachel JacksonResidential Counsilor