Tech-savvy Project Manager well-versed in various aspects of project management from inception to completion. Expertise in recruitment and talent acquisition. Committed to consistently meeting or exceeding expectations.
Hi, I’m
Rachel Jackson
Kilgore,TX
Summary
Overview
9
years of professional experience
Work History
User Research InternationalRedmond, WA
Project Manager
04.2021 - Current
Job overview
- Established and coordinated with clients with a shared vision for project setup
- Monitoring progress and tracking roadblocks
- Managing time
- Keeping the team close-knit
- Creating and maintaining social media
- Modified project plans when needed to better align with organizational objectives.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Conducted periodic inspections of job sites for quality and progress.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
Whole Foods MarketBellevue, WA
Supervisor
01.2018 - 01.2021
Job overview
- Coordinate with B-to-B vendors to itemize, promote and sell inventory
- Manage teams to maximize operational efficiency across production and administrative areas
- Realign workflow with changing business demands by evaluating processes and employee strengths
- Create training manual for all employees to use as reference guides
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Negotiated with suppliers to secure cost-effective resources.
Nintendo of America at Parker Staffing ServicesRedmond, WA
Generalist
06.2017 - 11.2020
Job overview
- Compiled operational data into analytical reports to spot trends and resolve problems
- Escalated abnormalities for timely corrective actions
- Maintained high level of communication to insure brand consistency
- Provided exceptional over-the-phone service for more than 30 outbound B-to-C communication incidents daily
- Drafted detailed reports summarizing results from qualitative and quantitative analyses conducted by the team.
- Developed presentations for senior management outlining key findings from various projects.
- Determined consumer needs to provide products and services appealing to larger market.
Writers CohortsWinter Park, FL
Editor
07.2016 - 07.2017
Job overview
- Conceived, developed, and implemented marketing campaigns across multiple social network
- Wrote and published game industry- related articles and promoted through social channels to increase community engagement
- Used various measurement tools to report on advertising campaigns, event effectiveness
Education
Full Sail UniversityWinter Park
Bachelor of Fine Arts from Creative Writing
University Overview
Skills
- Project tracking
- Feasibility analysis
- Project development
- Vendor management
- Milestone tracking
- Verbal and written communication
- Schedule management
- Project management
- Microsoft office suite expert
Timeline
Project Manager
User Research International
04.2021 - Current
Supervisor
Whole Foods Market
01.2018 - 01.2021
Generalist
Nintendo of America at Parker Staffing Services
06.2017 - 11.2020
Editor
Writers Cohorts
07.2016 - 07.2017
Full Sail University
Bachelor of Fine Arts from Creative Writing
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