Rachel jefferson
Fort worth,TX
Summary
Healthcare leader with proven expertise in quality assurance and regulatory compliance. Proficient in evaluating patient care plans and executing effective solutions for ongoing improvement. Committed to maintaining high standards of care and enhancing patient outcomes.
Overview
19
19
years of professional experience
Work History
Regional Nurse Consultant
Koelsch Senior Communities
Olympia, Washington
01.2015 - 01.2026
- Facilitated and guided teams to ensure adherence to regulatory compliance and quality assurance measures.
- Audited the maintenance of clinical records. Exit with the DRS and administrator to communicate the findings and implement a plan of correction.
- Conducted regular assessments of resident care plans to maintain compliance standards.
- Reviewed incident reports to identify trends and propose actionable plans.
- Hiring, onboarding, training, and coaching DRSs.
- Set as interim DRS during times of transitions.
- Assessed patient conditions and updated supervising physicians with relevant observations.
- Promoted communication between families and healthcare providers regarding resident needs.
- Review regulatory reports, and actively participate in developing a plan of correction.
- Collaborated with healthcare teams to uphold state regulations effectively.
- Actively assisted and participated with the interdisciplinary team to enhance census building through improving the assessment and admission process.
- Reviewed medical documentation for accuracy and adherence to policies.
Director of Resident Services
Riverside Memory Care of Koelsch
Fort worth, TX
06.2014 - 01.2015
- Managed resident care programs and services for memory care residents.
- Cultivated strong relationships with residents and families to improve communication.
- Trained and supervised staff to ensure delivery of high-quality services.
- Coordinated daily activities and events to boost resident engagement.
- Trained and supervised staff to ensure quality service delivery.
- Coordinated communication between residents, families, and care staff.
- Managed resident services and support for daily living activities.
- Assisted in training new staff on resident care protocols and policies.
- Facilitated family meetings to discuss resident needs and preferences.
- Conducted regular meetings with service providers to discuss service delivery issues and successes.
- Attended conferences related to resident services management in order stay current on best practices.
Director of Nursing
Brookdale Assited Living
Arlington , TX
05.2013 - 06.2014
- Oversaw nursing staff to ensure high-quality patient care standards.
- Developed and implemented nursing policies and procedures for compliance.
- Managed staff schedules to optimize nursing coverage and efficiency.
- Facilitated communication between families and healthcare providers regarding care needs.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
Case Manager
First Response Home Health
Arlington, Texas
07.2013 - 12.2013
- Delivered compassionate patient care in home settings to enhance comfort and well-being.
- Assessed patient health needs through comprehensive evaluations and observations.
- Provided emotional support to patients and families during difficult health transitions.
- Created educational materials on nutrition and exercise for community outreach programs.
- Evaluated intervention effectiveness during treatment sessions and made necessary adjustments.
- Collaborated with interdisciplinary teams, including physicians and social workers, for comprehensive care management.
- Conducted home visits to evaluate overall health status of assigned clients.
- Monitored vital signs to identify changes in patients' conditions and reported findings promptly.
RN Case Manager
Freedom Hospice
Breckenridge, Texas
03.2012 - 06.2013
- Coordinated patient care plans with interdisciplinary teams to achieve optimal outcomes.
- Advocated for patient needs and implemented treatment plans across interdisciplinary teams.
- Educated patients on disease prevention strategies and lifestyle modifications for wellness promotion.
- Communicated regularly with families regarding patient care needs and progress.
- Delivered information on care and medications in easily understood terminology.
- Conducted weekly meetings to review case management activities for assigned caseloads.
- Collaborated with healthcare professionals to ensure comprehensive communication about patient treatment.
- Managed complex caseloads while ensuring adherence to hospice regulations.
Director of Nursing
Kindred Transitional Care and Rehab
Fort worth, TX
06.2011 - 03.2012
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Facilitated open dialogue among nursing staff to enhance teamwork and collaboration.
- Oversaw nursing staff to ensure high-quality patient care standards.
- Managed staff schedules to optimize nursing coverage and efficiency.
- Conducted training sessions for nursing staff on best practices and protocols.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
Director of Nursing
Manor Care Health Services
Fort Worth, Texas
02.2007 - 03.2011
- Coordinated patient care plans through collaboration with physicians and healthcare providers.
- Monitored development and implementation of individualized care plans for optimal patient outcomes.
- Facilitated nursing employee orientation by explaining personnel policies and job descriptions.
- Assessed clinical staff competency to ensure quality, continuity, and safety standards.
- Managed staff schedules to enhance nursing coverage and operational efficiency.
- Collaborated with interdisciplinary teams to improve resident care plans.
- Oversaw nursing staff to maintain high-quality patient care standards.
- Reviewed incident reports related to adverse events during nursing shifts.
Education
Finance - Insurance And Risk Management
Kaplan
Fort Worth, TX06-2017
BBA - Health Care Administration
Kaplan University
Davenport, IA05-2006
Associate of Science - Nursing Science
Angelo State University
San Angelo, TX06-2001
Skills
- Regulatory compliance
- Quality assurance
- Clinical documentation
- Patient assessment
- Care plan development
- Team leadership
Timeline
Regional Nurse Consultant
Koelsch Senior Communities
01.2015 - 01.2026
Director of Resident Services
Riverside Memory Care of Koelsch
06.2014 - 01.2015
Case Manager
First Response Home Health
07.2013 - 12.2013
Director of Nursing
Brookdale Assited Living
05.2013 - 06.2014
RN Case Manager
Freedom Hospice
03.2012 - 06.2013
Director of Nursing
Kindred Transitional Care and Rehab
06.2011 - 03.2012
Director of Nursing
Manor Care Health Services
02.2007 - 03.2011
Finance - Insurance And Risk Management
Kaplan
BBA - Health Care Administration
Kaplan University
Associate of Science - Nursing Science
Angelo State University