Rachel Johnson
Summary
Accomplished professional with a proven track record in budget planning and critical thinking, honed as a Family Manager and further developed at Smith Advertising & Associates. Excelled in negotiations and interpersonal communication, effectively managing multiple projects and fostering strong client relationships. Demonstrated exceptional ability to meet tight deadlines and deliver results, enhancing operational efficiency and client satisfaction.
Overview
23
23
years of professional experience
Work History
Family Manager
Self-Employed
05.2005 - Current
- Managed finances effectively with budgeting and expense tracking to achieve financial goals.
- Managed multiple conflicting schedules and needs in support of several individuals to achieve and maintain optimal results.
- Maintained a clean and organized household for improved efficiency and stress reduction.
- Coordinated daily activities, ensuring punctual attendance at school, appointments, and extracurricular activities.
- Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
- Managed medical appointments, ensuring each family member received appropriate care while maintaining comprehensive records of health-related information.
- Mediate and helped navigate through issues to attain people and conflict resolution skills.
- Encouraged and coordinated engaging activities to build trust throughout the unit, confidence in ones abilities, respect for one another and themselves, individual growth, and to laugh.
Media Buyer
Smith Advertising & Associates
01.2004 - 03.2005
- Juggled multiple projects and several clients at time successfully and always met tight deadlines.
- Developed tight professional relationships with media planners, which helped to identify right targeted audiences for campaigns.
- Determined costs for media campaigns and delivered this information in reports to clients.
- Prepared invoice for campaigns
- Skillfully navigated complex negotiations with vendors to secure favorable terms while maintaining positive working relationships throughout the process.
- Helped customers in determining design and layout of sold and spec ads.
Assistant Manager
Advance America
08.2002 - 12.2003
- Responsible for opening, closing, and handling large deposits insuring accuracy on accounts and all paperwork.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Sales Associate, Women's Shoes
Sears Roebuck
04.2001 - 08.2002
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Associate of Arts - Liberal Studies
Barton County Community College
Great Bend, KS01.2012
High School Diploma -
New Bern High School
New Bern, NC05.1998
Skills
- Appointment Scheduling
- Budget Planning
- Special Needs Support
- Educational Support
- Bill payment
- Critical Thinking
- Verbal and written communication
- Client Communication
- Negotiations
- Interpersonal and written communication
- Product and service knowledge
- Microsoft Office
Timeline
Family Manager
Self-Employed
05.2005 - Current
Media Buyer
Smith Advertising & Associates
01.2004 - 03.2005
Assistant Manager
Advance America
08.2002 - 12.2003
Sales Associate, Women's Shoes
Sears Roebuck
04.2001 - 08.2002
Associate of Arts - Liberal Studies
Barton County Community College
High School Diploma -
New Bern High School