Summary
Overview
Work History
Education
Skills
Professionalreferences
Certificationstraining
Accomplishments
Quote
Interests
Work Availability
Work Preference
Affiliations
Software
Languages
Timeline
Barista
Rachel Johnson

Rachel Johnson

Registered Nurse
Woodland,WA

Summary

I am a compassionate and experienced Registered Nurse (RN) with over 5 years of clinical experience across diverse settings including medical-surgical, hospice/palliative, psych/detox, and triage nursing. I specialize in empathetic communication, patient education, and care coordination—core strengths that naturally align with patient advocacy.

Throughout my nursing career, I’ve built strong, trusting relationships with patients and families by listening carefully, addressing concerns thoroughly, and advocating for the best possible outcomes. I’m passionate about being a voice for patients and ensuring they feel heard, supported, and empowered throughout their care journey.

Recently, I transitioned to remote work and completed a Medical Billing and Coding course. This added layer of knowledge strengthens my ability to navigate healthcare systems, interpret documentation, and assist patients with insurance, billing, and care access questions.

I’m now seeking a remote Patient Advocate position where I can blend my clinical background, administrative expertise, and deep compassion to support patients from behind the scenes. With strong organizational skills, a calm demeanor under pressure, and a home office ready for productivity, I am well-prepared to deliver excellent patient support in a virtual setting.

Overview

18
18
years of professional experience
7
7
years of post-secondary education

Work History

Caregiver

Consumer Direct Care Network
03.2024 - Current
  • Serve as a key advocate for clients by coordinating care plans, navigating benefits, and facilitating
    access to home- and community-based services.
  • Identify and address barriers related to Social Determinants of Health (transportation, housing,
    income, etc.) to improve care outcomes.
  • Conduct comprehensive assessments and educate patients on available support and
    self-advocacy strategies.
  • Collaborate with interdisciplinary teams to ensure continuity of care and promote patient
    empowerment.

RN

Columbia Wellness
12.2022 - 07.2023
  • Detox and Mental Health Nursing, Admission and Discharges, Client management including medication administration
  • Delivered trauma-informed care for patients with behavioral health and substance use disorders in
    both outpatient and residential settings.
  • Partnered with social workers, counselors, and case managers to resolve complex patient needs
    and connect individuals to local resources.
  • Advocated for patient safety, dignity, and individualized care planning in high-stress environments

Agency RN

Maxim Healthcare Staffing
10.2010 - 09.2022
  • Exposed to variety of EMR systems, ie: Epic, McKesson, Cerner, Remote work: COVID-19 Facility Site investigator RN at Clark County Public Health, Medical Surgical Assignments throughout Oregon and Washington
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Delivered hospital-based medical-surgical nursing care throughout Oregon and Washington.
  • Provided acute care, medication management, and patient/family education.
  • Led patient-centered interventions and navigated high-pressure environments with professionalism.
  • Advocated for patients’ needs.

Mental Health RN

Elahan Place
08.2019 - 02.2020
  • Offered comprehensive support in a clinical environment by managing medication administration, case management, and holding classes weekly to educate clients on mental health and medications.
  • Completed Chart Audits and assisted with supporting staff during transfer from paper charting to electronic charting.
  • Advocated for clients
  • Charge RN

Agency RN

Favorite Healthcare Staffing
11.2010 - 09.2019
  • Exposed to variety of EMR systems, ie: Epic, McKesson, Cerner.
  • Patient advocate
  • Interim Director of Nursing for 50-60 patients in ALF setting.
  • Interim Case Manager for 60 patients in ALF setting.
  • Nurse Delegator for clients in ALF setting.
  • In high demand for Medical Surgical Assignments throughout Oregon and Washington.
  • Contributed to quality improvement initiatives aimed at enhancing patient safety measures.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Chart audits and managing discrepancies found
  • Radiology: assisted with PET scans; started IVs, learned to run the machine and position patients appropriately for scans.

Home Health Nurse

Assured Home Health
03.2019 - 07.2019
  • Conducted Admits, Discharges, and Recertifications using Oasis system while collaborating effectively with the entire medical team. Developed and revised comprehensive Plan of Care for patients. Oversaw activities of Home Health Aides.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.

QMHP RN

Telecare Corporation
05.2018 - 10.2018
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Demonstrated expertise in Managing staff and client care for 15 patients as Charge RN.
  • Advocacy
  • Conflict resolution and Stabilization on Lock-down Unit for mental health patients.
  • Medication administration.
  • Chart audits

Adjunct Professor

Sumner College
07.2015 - 07.2016
  • Taught Nursing students in the clinical, lab skills, and lecture settings
  • Audited charts for superb documentation
  • Assisted with teaching nursing students in SIM lab

Regional Advice RN

Kaiser Permanente
02.2014 - 10.2014
  • Triaged and advised Kaiser patients throughout the Pacific Northwest via the telephone and advised them accordingly
  • Worked cohesively with the interdisciplinary team comprised of: emergency, primary, and specialty doctors, paramedics, and surgeons, etc.
  • Navigated multiple computer programs simultaneously while interacting over the phone with patients and documenting in EMR.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.

Staff Nurse

Vibra Specialty Hospital
11.2011 - 12.2012
  • Worked on various units and initiated interventions based on rapid assessments
  • Coordinated patient care and advocated for them as part of an interdisciplinary team
  • Patients needs ranged from: extensive wound care needs, multiple resistant organism infections, Hemodialysis on unit, ventilator, among other complex needs
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.

Staff Nurse

Veterans Affairs
09.2008 - 09.2010
  • Worked on various units: Hospice/Palliative/Oncology; Long-term care; Med/Surg; Spinal Cord Injury.
  • Initiated research project aimed to help cancer patients and others who receive tube-feedings and submitted research concept to the following: Research team at VA, Doernbecher, OHSU, Dr. Laurence Miller: GI specialist at the Mayo clinic who also teaches at Yale University.
  • Advocated for my veteran patients.
  • Provided culturally sensitive care for veterans and their families.
  • Initiated interventions based on rapid assessments through coordinating patient care and participating in daily care meetings with Interdisciplinary Team.
  • Initiated research aimed toward creating change in faulty pharmaceutical procedures.
  • Obtained Hospice/Palliative Certification.
  • Accurately charted on CPRS electronic Medical Recording system.
  • Alternated between Charge nurse/Med nurse.

Staff Nurse

Cascade Inn Assisted Living
07.2008 - 12.2008
  • Direct care alternating as Charge Nurse for 30-50 patients depending on assignment.
  • Administer medications and treatments.
  • Coordinate appointments, interventions, and acute transport to local hospitals.
  • Inventory/Order medications and supplies.

Mental Health RN

Oregon State Hospital
11.2007 - 05.2008
  • Conducted therapeutic conversations and interventions, audited records, and coordinated patient care as part of an interdisciplinary team.

RN Supervisor

Pacific Specialty and Rehab
07.2007 - 10.2007
  • Coordinated care and treatments for 15-23 patients across multiple units, ensuring comprehensive assessments to promptly identify patient changes.

Education

Medical Billing and Coding -

Clover Park Technical College
Lakewood, WA

BSN - Nursing

University of Phoenix
Phoenix, AZ
10.2010 - 03.2013

ADN -

Clatsop Community College
Astoria, OR
06.2006 - 06.2007

No Degree - Nursing

Lower Columbia College
Longview, WA
10.2002 - 06.2006

Skills

  • Patient Advocate
  • Case Management
  • Chronic Disease Management
  • Discharge Planning
  • Health Promotion
  • Strong Critical Thinking
  • Remote Work/Private Home Office
  • Medical Billing and Coding
  • Medical Record review/Audits
  • Compassionate and Caring
  • Care Coordination
  • Critical Thinking
  • Compassionate and Caring

Professionalreferences

  • Matt Grausam, Regional Advice Supervisor, Kaiser Permanente Call Center, 3175 NW Aloclek Dr., Hillsboro, OR 97124, Matthew.C.Grausam@kp.org, 503-820-5912
  • Sharon Brooks, Director of Nursing, Sumner College, 8338 NE Alderwood Rd #100, Portland, OR 97220, brookssa51@hotmail.com, 563-873-3674, P.O. Box 391, McGregor, Iowa 52157
  • Christine Bazan-Grow, Colleague, Sumner College, 8338 NE Alderwood Rd #100, Portland, OR 97220, grow7236@comcast.net, 503-750-4937, 13235 SW Glenhaven St, Beaverton, OR 97005
  • Tara Blohm, Director of Nursing/Supervisor at LUH, Favorite Healthcare staffing nursing contract at: Lower Umpqua Hospital, 600 Ranch Road, Reedsport, OR 97467, 541-260-1909
  • Alex Thrasher, Colleague, Veterans Affairs, 6102 NE 94th Ave Vancouver, WA. 98662, ats287@gmail.com, 360-600-9923
  • Julie Mayfield MSN, Supervisor, Veterans Affairs, 908 Umatilla Way, Vancouver, WA 98661, juliemayf@comcast.net, 360-901-5202
  • Linda Thornton RN, Colleague/Supervisor, Favorite Healthcare Staffing, Thornton756@gmail.com, 971-219-8143

Certificationstraining

  • RN licensed in Oregon, 200742139RN, 05/22/2026
  • RN licensed in Washington, RN00173300, 5/23/2026

Accomplishments

Advocated for high-risk patient with single lung by initiating key interventions in collaboration with the respiratory team.
Identified gaps in treatment for a patient with severe pneumonia and worked with the respiratory therapist to propose additional interventions. Coordinated with the cardiology team to implement a care plan that contributed to the patient’s rapid recovery and early discharge. Earned heartfelt thanks from the patient’s family, who described the care received as an answer to prayer. Experiences like this reaffirm my commitment to patient-centered advocacy and clinical excellence.

Quote

Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson

Interests

Watercolor Painting

Swimming

Walking the beach

Taking in a simply gorgeous sunset

Writing

Researching

Gardening

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

RemoteHybrid

Important To Me

Work from home optionCompany CultureWork-life balance

Affiliations

  • AAPC

Software

AI

Microsoft applications

EMRs

Zoom and Teams interfaces

Languages

English
Native or Bilingual

Timeline

Caregiver

Consumer Direct Care Network
03.2024 - Current

RN

Columbia Wellness
12.2022 - 07.2023

Mental Health RN

Elahan Place
08.2019 - 02.2020

Home Health Nurse

Assured Home Health
03.2019 - 07.2019

QMHP RN

Telecare Corporation
05.2018 - 10.2018

Adjunct Professor

Sumner College
07.2015 - 07.2016

Regional Advice RN

Kaiser Permanente
02.2014 - 10.2014

Staff Nurse

Vibra Specialty Hospital
11.2011 - 12.2012

Agency RN

Favorite Healthcare Staffing
11.2010 - 09.2019

BSN - Nursing

University of Phoenix
10.2010 - 03.2013

Agency RN

Maxim Healthcare Staffing
10.2010 - 09.2022

Staff Nurse

Veterans Affairs
09.2008 - 09.2010

Staff Nurse

Cascade Inn Assisted Living
07.2008 - 12.2008

Mental Health RN

Oregon State Hospital
11.2007 - 05.2008

RN Supervisor

Pacific Specialty and Rehab
07.2007 - 10.2007

ADN -

Clatsop Community College
06.2006 - 06.2007

No Degree - Nursing

Lower Columbia College
10.2002 - 06.2006

Medical Billing and Coding -

Clover Park Technical College
Rachel JohnsonRegistered Nurse