Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Kaufman

Salem,OH

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

9
9
years of professional experience

Work History

Cook/Prep Cook

Pondis
09.2016 - Current
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Receptionist

Mother's Karing Touch
12.2021 - 01.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Shift Supervisor

Wendy's
10.2020 - 06.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Cook

Sandwich Factory
01.2015 - 11.2016
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Education

High School Diploma -

Crestview Local
Columbiana, OH
05.2019

Skills

  • PC Proficiency
  • Verbal and Written Communication
  • Time Management
  • Customer and Client Relations
  • Office Equipment Operation
  • Telephone Skills
  • Data Inputting
  • Organization Skills
  • Schedule Management
  • Reception Desk Management

Timeline

Receptionist

Mother's Karing Touch
12.2021 - 01.2022

Shift Supervisor

Wendy's
10.2020 - 06.2021

Cook/Prep Cook

Pondis
09.2016 - Current

Cook

Sandwich Factory
01.2015 - 11.2016

High School Diploma -

Crestview Local
Rachel Kaufman