MARCUS GUILLEN
La Habra,CA
Summary
Dynamic individual with hands-on experience in cooking and customer service with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing goals. An adaptable team player or a dependable individual.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cook/Prep Cook
Stinkin Crawfish
11.2024 - 11.2025
- Prepared and cooked menu items according to established recipes and standards.
- Maintained cleanliness and organization of kitchen areas, ensuring compliance with health regulations.
- Assisted in inventory management by tracking ingredient usage and notifying managers for restocking.
- Collaborated with team members to enhance service efficiency during peak hours.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Monitored cooking times to ensure food quality and consistency across all dishes served.
Sales Associate
Lowes LLC
07.2022 - 10.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained store organization and cleanliness, ensuring optimal product visibility.
- Collaborated with team members to achieve daily sales targets consistently.
- Provided product knowledge to customers, fostering informed purchasing decisions.
- Monitored inventory levels, facilitating timely restocking of merchandise.
- Resolved customer inquiries and complaints professionally, improving satisfaction rates.
- Supported promotional events by setting up displays and engaging with shoppers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Host
Habana Vieja
12.2018 - 06.2019
- Managed reservation system, optimizing seating arrangements for maximum efficiency during peak hours.
- Greeted and seated guests efficiently, ensuring prompt service and positive first impressions.
- Coordinated with kitchen and wait staff to relay guest needs and special requests accurately.
- Provided menu information and recommendations, enhancing guest dining experience through personalized service.
Education
High School Diploma -
South HighSchool
Torrance, CA06.2020
Skills
- Customer service proficiency
- Great at multi-tasking
- Charismatic and social
- Proficient in technology
- Collaborative team player
- Adaptable to high-pressure environments
- Effective stress management
- Customer service
Certification
- Food handlers certification, Statefoodsafety - May 2023 - May 2026
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Cook/Prep Cook
Stinkin Crawfish
11.2024 - 11.2025
Sales Associate
Lowes LLC
07.2022 - 10.2022
Host
Habana Vieja
12.2018 - 06.2019
High School Diploma -
South HighSchool