Rachel Kearney
Summary
Team player competent in both clinical and administrative support in high-volume medical environments. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy facilities and maintaining compliance with important standards.
Overview
15
15
years of professional experience
Work History
Practice Assistant
Brigham And Women's Harbor Medical Associates
01.2023 - Current
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed complex schedules for multiple healthcare providers, ensuring timely patient care and provider availability.
Lead Medical Assistant
BWH West Roxbury Drive Through COVID Testing Site
02.2022 - 01.2023
- Maintained office supplies inventory by checking stock, anticipating department needs, placing and expediting orders.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for each shift.
Medical Assistant
Brigham's & Women's Hospital - Primary Care
01.2020 - 02.2022
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Collaborated with Physicians to perform Covid testing in Foxboro Primary Care through the Respiratory Illness Clinic within the office.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
Brigham And Women Hospital - Respiratory Clinic
04.2021 - 07.2021
- Volunteered to work at a Respiratory Clinic at the Hale building during the first Covid surge when staff needed to be reallocated across the system.
- Collaborated with RN, radiology technicians and physicians to provide patients with chest x-rays, EKGs, blood draw and Covid testing.
- Collaborated with Emergency Department leadership when critical patients needed to be transported to Emergency Dept.
Emergency Room Technician
Brigham And Women's Hospital Emergency Department
01.2017 - 01.2020
- Liaised between nurses, physicians, patients, and visitors.
- Collected and labeled specimens properly and transferred to laboratory for testing.
- Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response.
Emergency Medical Technician
Brewster Ambulance
12.2015 - 01.2019
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to provide medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
Preschool Teacher's Assistant
Little Voices
01.2009 - 12.2014
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Education
Associate of Arts - Psychology
Massachusetts Bay Community College
Wellesley Hills, MATimeline
Practice Assistant
Brigham And Women's Harbor Medical Associates
01.2023 - Current
Lead Medical Assistant
BWH West Roxbury Drive Through COVID Testing Site
02.2022 - 01.2023
Medical Assistant
Brigham And Women Hospital - Respiratory Clinic
04.2021 - 07.2021
Medical Assistant
Brigham's & Women's Hospital - Primary Care
01.2020 - 02.2022
Emergency Room Technician
Brigham And Women's Hospital Emergency Department
01.2017 - 01.2020
Emergency Medical Technician
Brewster Ambulance
12.2015 - 01.2019
Preschool Teacher's Assistant
Little Voices
01.2009 - 12.2014
Associate of Arts - Psychology
Massachusetts Bay Community College
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