Summary
Overview
Work History
Education
Skills
Certification
Training
Work Preference
Timeline
Rachel Keith
Open To Work

Rachel Keith

Saltillo,MS

Summary

Proficient in engaging with individuals and cultivating positive interactions. Dedicated to personal and professional development, with a strong desire to advance within an organization. Experience in contributing to team objectives through effective communication and collaboration.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Merchandise Manager

Dollar Tree-Tupelo, MS
10.2022 - Current
  • Opened and closed store
  • Make bank deposits
  • Supervise employees
  • Maintain store
  • Handle any customers concerns
  • Maintain a clean work environment
  • Provided excellent customer service to all customer in a timely manner
  • Oversaw day to day store operations
  • Promoted to Assistant Manager after 2 weeks
  • Managed daily reports of transactions
  • Designed and ordered all incoming and outgoing special orders for customers
  • Trained new employees on store processes and procedures
  • Enforced company policies and procedures

Floater

Choice Hotels Comfort Inn-Tupelo, MS
12.2021 - Current
  • Front desk agent, house keeping, laundry attendant, public area attendant, where they need me, I do it all...

Cashier and Cook

Rienzi One Stop
05.2021 - Current
  • Cooked.. Cleaned. Ran register.. Stocked.

Clerk Cashier

Highway 72 Discount Grocery
05.2021 - Current
  • I ran the register. Bagged groceries.. Stocked. Unloaded truck. Clean...

Counter Sales/Delivery Driver

NAPA Auto Parts-Baldwyn, MS
03.2022 - 10.2022
  • Deliver parts and run the register, make sales, clean store

Night Auditor

Comfort Suites-Tupelo, MS
05.2021 - 12.2021
  • Front desk agent, night auditor, and breakfast attendant

Loan Manager

Memphis Goodwill
11.2020 - 02.2021
  • Handled all title loans

Clollections Representative

Franklin Collection Service Inc.
04.2008 - 06.2010
  • Managed delinquent accounts, ensuring timely collections and adherence to company policies.
  • Developed effective communication strategies to engage customers and resolve payment issues.
  • Analyzed account data to identify trends and implement targeted collection approaches.
  • Collaborated with team members to streamline processes and improve overall efficiency.
  • Oversaw complex account negotiations, achieving favorable resolutions for both parties.
  • Processed payments and contracts on accounts.
  • Counseled debtors on payment options and arranged installment agreements.
  • Improved collections efficiency by implementing strategic negotiation techniques and customer service skills.
  • Proficiently navigated industry-specific software tools for efficient tracking, reporting, and analysis of collection efforts.

Clerk Cashier

Speedy Cash
06.2003 - 12.2004
  • Handled all title loans

Clerk Cashier

OfficeMax-Stock
06.2001 - 12.2003
  • Cooked.. Cleaned. Ran register.. Stocked.

Education

GED - undefined

Saltillo High School, Saltillo, MS
01.1998

Skills

  • Retail operations management
  • Front desk administration
  • Night audit responsibilities
  • Cashier functions and duties
  • Customer service skills
  • Guest services expertise
  • Auditing capabilities
  • Cleaning experience and standards
  • Account reconciliation techniques
  • Proficiency in Microsoft Office Suite
  • Bookkeeping practices and methods
  • Effective phone etiquette
  • Upselling strategies and techniques
  • Accounting knowledge base
  • Retail sales proficiency
  • Expertise in Microsoft Excel
  • Experience in guest relations
  • Food preparation knowledge
  • Hospitality industry experience
  • Merchandising practices
  • Financial report composition
  • Experience in store management
  • Customer support excellence
  • Sales strategy development
  • Strong communication abilities
  • Supervisory roles and responsibilities
  • Planogram execution and design
  • Driving competencies
  • Guest services
  • Store management
  • Financial report writing
  • Front desk
  • Retail sales
  • Cash handling
  • Customer service
  • Sales
  • Guest relations
  • Phone etiquette

Certification

Driver's License

Training

  • Work motivation — Proficient February 2022 Level of motivation and discipline applied toward work Full results: Proficient
  • Front desk agent (hotel) — Completed December 2021 Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Completed
  • Attention to detail — Proficient February 2022 Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient
  • Customer focus & orientation — Proficient December 2021 Responding to customer situations with sensitivity Full results: Proficient
  • Sales skills — Completed February 2022 Influencing and negotiating with customers Full results: Completed
  • Retail customer service — Proficient February 2022 Responding to customer situations in a retail setting Full results: Proficient
  • Cooking skills: Basic food preparation — Completed February 2022 Preparing food, using cooking equipment, and converting ingredient measurements Full results: Completed
  • Sales skills — Proficient October 2022 Influencing and negotiating with customers Full results: Proficient
  • Customer service — Proficient February 2022 Identifying and resolving common customer issues Full results: Proficient
  • Work style: Reliability — Proficient February 2022 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
  • Administrative assistant/receptionist — Proficient December 2021 Using basic scheduling and organizational skills in an office setting Full results: Proficient

Work Preference

Work Type

Full TimePart Time

Location Preference

RemoteOn-Site

Timeline

Merchandise Manager - Dollar Tree-Tupelo, MS
10.2022 - Current
Counter Sales/Delivery Driver - NAPA Auto Parts-Baldwyn, MS
03.2022 - 10.2022
Floater - Choice Hotels Comfort Inn-Tupelo, MS
12.2021 - Current
Cashier and Cook - Rienzi One Stop
05.2021 - Current
Clerk Cashier - Highway 72 Discount Grocery
05.2021 - Current
Night Auditor - Comfort Suites-Tupelo, MS
05.2021 - 12.2021
Loan Manager - Memphis Goodwill
11.2020 - 02.2021
Clollections Representative - Franklin Collection Service Inc.
04.2008 - 06.2010
Clerk Cashier - Speedy Cash
06.2003 - 12.2004
Clerk Cashier - OfficeMax-Stock
06.2001 - 12.2003
Saltillo High School - GED,

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