Rachel Kuhn
Miamisburg,Ohio
Summary
Compassionate and detail-oriented Ophthalmic Medical Assistant with a strong background in patient care, seeking to transition into an OB/GYN Medical Assistant role at Far Hills OB/GYN. Proficient in managing patient flow, ensuring accurate EMR/EHR documentation, and maintaining physical patient charts, along with taking precise vitals and operating diagnostic machines effectively. Committed to delivering exceptional interpersonal skills and compassionate patient care while providing professional support within a dynamic medical team. Familiarity with Nextech and MedEvolve systems enhances the ability to contribute seamlessly to the practice's operational efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Medical Assistant
Drs. Rose and Ward, Eye Specialists
09.2024 - Current
- Prepare examination/procedure rooms for physician use. Thoroughly and efficiently clean rooms between patients.
- Room patients, utilize Nextech to update medical records, record comprehensive patient histories including chief complaints, allergies and current medications
- Conduct routine eye exams, checking near and distance vision and Ishihara (for color blindness)
- Perform various diagnostic testing on patients while proficiently and accurately operating machines such as Visual Field, OCT, Pachymetry
- Schedule appointments with patients, answer phone calls, record appointment notes
- Care for equipment by calibrating equipment, testing tools before procedures, organizing equipment and conducting routine maintenance
- Assist physicians with minor eye surgeries such as YAG, LPI and
- Update patient files and organize the health care records
- Administrative duties include answering multiple line phone, scheduling appointments through MedEvolve, contacting patients, pharmacies and other healthcare professionals and facilities through fax, phone, and email
- Electronically Scribing Medications for Patients
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Administrative Coordinator
Premier Sporting Goods Inc
03.2013 - Current
- Provided administrative support for the company, assisting with daily tasks as needed to promote productivity and efficiency.
- Assisted with phone and email communications with current and prospective clients and customers.
- Performed cash handling and payment transactions accurately by counting and documenting opening and closing cash and credit amounts and handling bank deposits.
- Performed exceptional customer service and accurate payment transactions while at events.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Effectively utilized Excel for expense recording in compliance with financial guidelines.
- Completed weekly payroll accurately and timely for up to 10 employees.
- Coordinated company events to foster teamwork and boost employee morale.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships and relayed directions to employees as needed.
- Involved in generating new ideas for the business ie: products and design.
- Assisted in inventory activities such as stocking, recording and shipment receiving.
- Oversaw travel arrangements for team members.
- Sorted incoming/outgoing mail including sending payment to business partners.
Hair Stylist
Affinity Salon And Day Spa
07.2011 - 04.2013
- Built and maintained a loyal clientele of 30+ by enhancing client satisfaction through exceptional customer service, attention to detail and by providing personalized haircuts, styling and color services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Maintained clean and organized work station, complying with health and safety standards thereby ensuring a safe and welcoming environment for clients.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Collaborated with fellow stylists to create a positive work environment and share latest industry trends.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Educated customers on products to maximize benefits.
- Stayed up-to-date with industry trends and techniques through continuous education and workshops.
- Demonstrated thorough knowledge of all salon products and services.
Receptionist
Fine Line Hair Design
03.2009 - 07.2011
- Welcomed clients and customers with friendly and professional greeting and provided, knowledgeable assistance.
- Efficiently managed incoming calls on multi-line phone, ensuring prompt customer service.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information.
- Balanced 6+ employees availability, client schedules, and maximum load levels when scheduling appointments.
- Confirmed appointments, communicated with clients, and updated client records.
- Collected cash and credit payments, processed transactions and maintained sales and payments records accurately.
- Maintained a well-organized and clean reception area, contributing to a welcoming environment for visitors.
- Managed multiple tasks and met time-sensitive deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Completed administrative tasks, such as filing and data entry.
- Organized, maintained and updated information in computer databases.
Education
Some College (No Degree) - General Studies, Medical And Science
Sinclair Community College
Dayton, OHSome College (No Degree) - General Studies
Wright State University
Dayton, OHHigh School Diploma - STNA Program
RETS College
Centerville, OH09.2009
Cosmetology
Aveda Institute of Columbus
Columbus, OH12.2008
High School Diploma -
Xenia High School
Xenia, OH06.2003
Skills
- Attention to Detail
- File Organization
- Patient-focused care
- Proficient in Microsoft Office
- Customer Service
- Medical office administration
- Clinical and administrative support
- Electronic health records, EMR / EHR
- Equipment sterilization
- Medical equipment operation
- Procedure assistance
- Medical records management
- Medical terminology knowledge
- Restocking lab supplies
- Check-in coordination
- Customer relationship management (CRM)
Certification
STNA license - 10/2009
Cosmetology license - 02/2009
Timeline
Medical Assistant
Drs. Rose and Ward, Eye Specialists
09.2024 - Current
Administrative Coordinator
Premier Sporting Goods Inc
03.2013 - Current
Hair Stylist
Affinity Salon And Day Spa
07.2011 - 04.2013
Receptionist
Fine Line Hair Design
03.2009 - 07.2011
Some College (No Degree) - General Studies
Wright State University
Some College (No Degree) - General Studies, Medical And Science
Sinclair Community College
High School Diploma - STNA Program
RETS College
Cosmetology
Aveda Institute of Columbus
High School Diploma -
Xenia High School