Rachel J. Kuntz
Brunswick,OH
Summary
With 15+ years experience in healthcare and customer service, I excel in multi-tasking and prioritization, seamlessly integrating empathetic patient care with meticulous documentation accuracy. My expertise in end-of-life care and clinical judgment has significantly enhanced patient experience, demonstrating a commitment to excellence in nursing and patient advocacy.
Overview
14
14
years of professional experience
1
1
Certification
Work History
LPN Intake Coordinator
Integrity Home Care & Hospice
Middleburg Heights, OH
06.2024 - Current
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
- Maintained accurate records of client intakes in electronic database system.
- Conducted comprehensive interviews with potential clients to determine eligibility for services.
- Provided information and resources to individuals, families, and groups seeking assistance.
- Assisted in determining appropriate referrals for clients to other community agencies or programs.
- Collaborated with multidisciplinary team members to ensure quality care is provided to all clients.
- Addressed and resolved client concerns or complaints related to the intake process.
LICENSED PRACTICAL Nurse
Buckeye Hospice Care, LTM Group
North Olmsted, OH
07.2023 - 05.2024
- Maintained a safe environment by following infection control policies and procedures.
- Participated in interdisciplinary team meetings for coordination of patient care plans.
- Chart patient data in the EMR system in an accurate and timely manner.
- Provide education on end-of-life expectations and emotional support to patients and families in their homes and various nursing facilities.
- Provide comfort care specific to each patient's diagnosis and needs.
- Triage patient/family calls and appropriately determine the urgency of the medical issue presented, while working on-call shifts.
- Performed physical assessments, including vital signs and health history documentation.
- Assisted patients with personal hygiene activities such as bathing, dressing, eating, grooming, and toileting needs.
- Administered medications and treatments according to established protocols.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
LPN INTAKE COORDINATOR
Residence Home Care, LTM Group
North Olmsted, OH
07.2022 - 07.2023
- Work closely with hospitals, skilled nursing facilities, and physician offices in order to facilitate the patient's smooth transition to home care services.
- Provided information and resources to individuals, families, and groups seeking assistance.
- Assisted in determining appropriate referrals for clients to other community agencies or programs.
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
- Maintained accurate records of client intakes in electronic database system.
- Conducted comprehensive interviews with potential clients to determine eligibility for services.
- Collaborated with multidisciplinary team members to ensure quality care is provided to all clients.
- Communicated effectively with supervisors regarding current caseloads and resource availability.
- Actively sought out opportunities for professional development through continuing education courses or workshops.
Licensed Practical Nurse
Holy Family Hospice
Parma, OH
10.2019 - 07.2022
- Answer patient calls and determine the proper course of care.
- Performed physical assessments, including vital signs and health history documentation.
- Chart patient data in the EMR system in an accurate and timely manner.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Assisted patients with personal hygiene activities such as bathing, dressing, eating, grooming, and toileting needs.
- Administered medications and treatments according to established protocols.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
- Maintained a safe environment by following infection control policies and procedures.
- Provide education on end-of-life expectations and emotional support to patients and families.
- Supervise and delegate appropriate tasks to CNAs.
- Participated in interdisciplinary team meetings for coordination of patient care plans.
State Tested Nursing Assistant
Holy Family Hospice
Parma, OH
08.2010 - 10.2019
- Assisted patients with daily activities such as bathing, dressing, grooming and toileting.
- Provided compassionate care to individuals in need of assistance.
- Maintained a clean and safe environment for patients by performing light housekeeping duties.
- Reported any changes in the patient's condition to the nurse supervisor or physician.
- Assisted with ambulation of residents utilizing appropriate equipment such as walkers or canes when necessary.
- Helped transfer patients from beds to wheelchairs or exam tables using proper body mechanics techniques.
- Gave basic bedside care such as changing linens, providing fresh water and serving meals.
- Answered call lights promptly to attend to patient needs.
Education
Nursing Diploma -
Cuyahoga Community College
01.2019
Skills
- Empathetic and compassionate
- Multi-tasking and prioritization
- Educating families
- Staff direction and task delegation
- Charting and recording
- Documentation accuracy
- End of life care
- Clinical judgment
- Caregiving skills
- Caring for wounds
Certification
- LPN, Licensed Practical Nurse, Cleveland, OH, LPN.172902.MEDS-IV
- BLS, Basic Life Support Adult, Children and Infant, American Heart Association, 11/30/25
Timeline
LPN Intake Coordinator
Integrity Home Care & Hospice
06.2024 - Current
LICENSED PRACTICAL Nurse
Buckeye Hospice Care, LTM Group
07.2023 - 05.2024
LPN INTAKE COORDINATOR
Residence Home Care, LTM Group
07.2022 - 07.2023
Licensed Practical Nurse
Holy Family Hospice
10.2019 - 07.2022
State Tested Nursing Assistant
Holy Family Hospice
08.2010 - 10.2019
- LPN, Licensed Practical Nurse, Cleveland, OH, LPN.172902.MEDS-IV
- BLS, Basic Life Support Adult, Children and Infant, American Heart Association, 11/30/25
Nursing Diploma -
Cuyahoga Community College
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