Rachel LaPointe
East Syracuse,NY
Summary
Compassionate and dedicated Developmental Assistant 1 recognized for high productivity and efficiency in task completion. Years of experience, ready and willing to learn and Improve daily. Adaptable, flexible and affective communication skills. Excel in empathy, active listening, and patience, ensuring successful implementation of direct care, supervising others and leading them with a positive outlook in any situation.
Overview
18
18
years of professional experience
Work History
Developmental Assistant 1
CNY DDSOO
Rome, NY
06.2024 - Current
- Provided direct care and supervision for individuals with developmental disabilities.
- Provided transportation to medical appointments or outings as needed.
- Participated in interdisciplinary meetings to discuss client needs and program planning and reviews.
- Educated staff on best practices for working with individuals with special needs.
- Attended training sessions related to supporting individuals with developmental disabilities.
- Developed positive relationships with clients and their families through effective communication.
- Facilitated activities that promote social, emotional, physical, and intellectual growth of clients.
- Maintained accurate records regarding client's health, progress, treatments.
- Encouraged self-advocacy among clients while advocating on behalf of them when necessary.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Direct Support Professional
CNY DDSO
Rome
12.2009 - 06.2023
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Facilitated social interactions between participants and their peers in the community.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Provided guidance and support to ensure safety of individuals served.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Used approved crisis intervention techniques in emergency situations.
- Accompanied or transported clients to appointments, errands and social activities.
Picker Packer
Rite aid distribution center
Rome, NY
08.2006 - 12.2008
- Reported any damaged products to supervisor immediately upon discovery.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Operated warehouse machinery such as forklifts to move materials within the facility.
- Followed all safety protocols while operating warehouse machinery and driving forklifts.
- Resolved customer complaints promptly and professionally.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
Education
High School Diploma -
Rome Free Academy
Rome, NY06-2005
Skills
- Effective communication
- Reliability
- Motivated to learn
- Leadership
- Professional
- Continuous improvement
- Maintain records
- Interpersonal skills
- Employee training
- De-escalation techniques
- Time management
- Documentation skills
- Calm under pressure
- Staff management
- Documentation and reporting
- Team building
- Health and safety
- Community integration
- Supervision and evaluation
- Scheduling
- Staff education
- Adaptability
- Ability to delegate
- Flexible
- Maintaining positive attitude
- Problem solve
- Ready and willing to learn and improve
Timeline
Developmental Assistant 1
CNY DDSOO
06.2024 - Current
Direct Support Professional
CNY DDSO
12.2009 - 06.2023
Picker Packer
Rite aid distribution center
08.2006 - 12.2008
High School Diploma -
Rome Free Academy