Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Latimer

Shawnee,KS

Summary

Compassionate Health Services Technician recognized for highly productive work ethic and ability to efficiently complete tasks. Skilled in maintaining clean environments and ensuring health care staff has clean accessible equipment for patient use. Excel at communication, teamwork, and adaptability, ensuring smooth operations in fast-paced healthcare environments. Enthusiastic professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

6
6
years of professional experience

Work History

Health Service Technician

Agiliti Health
Jefferson City, Missouri
03.2024 - Current
  • Inventoried medical equipment regularly to ensure that adequate stock levels were maintained.
  • Organized work orders, maintenance repairs and other administrative duties.
  • Answered telephones and responded promptly to customer inquiries regarding the services provided by the department.
  • Managed work schedule and assigned tasks to individual staff.
  • Maintained compliance with HIPAA protocols to safeguard patient privacy.
  • Maintained a clean and organized work area in accordance with safety protocols.

Cashier/Customer Service Manager

THRIFTWAY
Linn, MO
01.2022 - 03.2024
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Issued receipts, refunds, credits or change due to customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Checked personal identifications during alcohol and tobacco sales.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Answered phone calls to assist customers with questions and orders.

Crew Member

McDonald's
Linn, Missouri
01.2019 - 05.2021
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Restocked kitchen supplies including food products and utensils.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Resolved customer complaints in a professional manner.
  • Served food quickly for positive guest experiences.
  • Maintained safe food handling practices to prevent germ spread.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Processed payments on cash register and counted back bills and change to patrons.

Education

High School Diploma -

Linn High School
Linn, MO
05-2021

Some College (No Degree) - Digital Marketing

Columbia College
Columbia, MO

Some College (No Degree) - Early Childhood Education

Lincoln University
Jefferson City, MO

Some College (No Degree) - Practical Nursing

State Technical College of Missouri
Linn, MO

Skills

  • HIPAA compliance
  • Efficient cleaning
  • Customer service
  • Team collaboration
  • Attention to detail
  • Record keeping
  • Quick Learner
  • Professionalism

Timeline

Health Service Technician

Agiliti Health
03.2024 - Current

Cashier/Customer Service Manager

THRIFTWAY
01.2022 - 03.2024

Crew Member

McDonald's
01.2019 - 05.2021

High School Diploma -

Linn High School

Some College (No Degree) - Digital Marketing

Columbia College

Some College (No Degree) - Early Childhood Education

Lincoln University

Some College (No Degree) - Practical Nursing

State Technical College of Missouri

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Rachel Latimer