Benjamin Stearn
San Ramon,CA
Summary
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
6
6
years of professional experience
Work History
Server
Lazy Dog Restaurant & Bar
Dublin, CA
10.2023 - Current
- Resolved guest complaints to maintain complete customer satisfaction.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Collaborated with team members to achieve daily goals within specified time frame.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Effectively multitasked within fast-paced environment.
- Demonstrated ability to multi-task by performing additional duties as assigned.
Server
The Lot- City Center
San Ramon, CA
03.2022 - 09.2023
- Explained menu items, describing ingredients and cooking methods upon request.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Implemented feedback from customers to improve service quality and menu offerings.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Team Member
Jamba Juice
Concord, CA
03.2021 - 08.2021
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Performed cash handling duties accurately.
- Greeted customers and provided friendly customer service.
Assistant Painter
Stearn Painting
Salt Lake City, UT
06.2019 - 06.2020
- Covered floors before prepping, priming and painting walls and ceilings to protect them from chemicals and paint.
- Monitored paint supplies, placing orders whenever needed and properly and safely disposed of old paint.
- Applied paint with brushes, rollers or spray guns in a neat manner while following safety protocols.
- Set up painting job spaces by unloading trucks, placing ladders and laying out protective tarp draping sheets.
- Selected appropriate paints based on customer specifications regarding color schemes.
Education
High School Diploma -
Brighton High School
Utah06-2019
Some College (No Degree) - Business Administration and Management
Los Medanos College
Pittsburg, CASkills
- Memory retention
- Attention to detail
- Dining customer service
- Food and beverage pairings
- Responsible and trustworthy
- Adaptability and flexibility
- Positive and friendly attitude
- Dining crew workflow optimization
- Customer service
- Bar terminology
Affiliations
- Baseball Pitcher for high school / college baseball.
- 4.0 GPA in High School
Timeline
Server
Lazy Dog Restaurant & Bar
10.2023 - Current
Server
The Lot- City Center
03.2022 - 09.2023
Team Member
Jamba Juice
03.2021 - 08.2021
Assistant Painter
Stearn Painting
06.2019 - 06.2020
High School Diploma -
Brighton High School
Some College (No Degree) - Business Administration and Management
Los Medanos College
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