Rachel Little
Spokane
Summary
Creative Baker experienced in crafting a variety of baked goods through precise ingredient mixing and application of glazes and icings. Delivered high productivity in Data Entry by leveraging strong data analysis skills and keyboarding accuracy, ensuring efficient task completion and effective team collaboration. Focused on maintaining attention to detail and organization to support smooth workflow.
Overview
3
3
years of professional experience
Work History
Baker
Maple Street Bistro
Spokane
08.2025 - Current
- Baked fresh bread and pastries for cafes and restaurants.
- Prepared a variety of baked goods following established recipes and procedures.
- Maintained cleanliness and organization of baking equipment and workstations.
- Assisted in inventory management of baking supplies and ingredients.
- Collaborated with kitchen staff to ensure timely delivery of fresh products.
- Created new recipes using available ingredients and for special occasions.
- Participated in team meetings to discuss menu changes and product feedback.
Member Service Representative
The YMCA of the Inland Northwest
Spokane
02.2025 - 08.2025
- Assisted members with inquiries and provided information about programs and services.
- Answered incoming calls regarding membership benefits and services.
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Processed membership applications and managed account updates efficiently.
- Resolved member issues and concerns through effective communication and problem-solving.
- Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions.
- Helped members resolve account problems and navigate internal systems to handle routine needs.
- Greeted customers in a friendly and professional manner.
- Conducted outreach initiatives to promote programs and increase member engagement.
- Facilitated program registration and informed members about upcoming events and classes.
- Supported the implementation of safety protocols to enhance member experiences at facilities.
- Performed cash handling duties such as deposits and withdrawals for members' accounts.
Certified Licensed Instructor
The Arc of Spokane
Spokane
02.2023 - 10.2024
- Facilitated group activities that improved social skills and teamwork among participants.
- Collaborated with families to achieve individual educational goals and monitor progress.
- Supported participants in maintaining personal hygiene routines
- Trained new staff on instructional methods to ensure effective teaching practices.
- Administered medications according to established protocols.
Education
On Track Academy
Spokane, WASkills
- Baking techniques
- Recipe development
- Inventory management
- Kitchen sanitation
- Time management
- Customer service
- Product quality assurance
- Problem solving
- Critical thinking
- Data entry
- Microsoft Excel
- Record keeping
- Attention to detail
- Effective communication
- Bread production
- Pastry preparation
- Food safety compliance
- Pastry production
Timeline
Baker
Maple Street Bistro
08.2025 - Current
Member Service Representative
The YMCA of the Inland Northwest
02.2025 - 08.2025
Certified Licensed Instructor
The Arc of Spokane
02.2023 - 10.2024
On Track Academy