Rachel Lohbeck
West Linn,OR
Summary
Customer Service Representative, Graphic Design & Illustration Artist, Live Animal Retail Production Coordinator, and Data Analyst with immaculate attention to detail, ambition to learn and meet new goals, and strive for equilibrium of quality and quantity.
Overview
6
6
years of professional experience
Work History
Artist
Redbubble Pty. Ltd.
09.2024 - Current
- Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
- Contributed to creative process through original ideas and inspiration.
- Put together videos for social media, advertising, and informational purposes.
- Specialize in spiritual, bohemian, galactic, and cryptic art pieces
- Designs can also be based on client preference
Dasher
DoorDash
07.2023 - 07.2025
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Developed and maintained professional relations between customer, store personnel, and company.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Office Assistant
The Wet Spot Tropical Fish
05.2022 - 07.2023
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintain care and safety for live animal shipments.
Unemployment Claims Specialist
Employment Security Department
08.2021 - 02.2022
- Assessed client information and prepared unemployment claims forms.
- Provided guidance and assistance to claimants in completing applications.
- Investigated eligibility requirements for unemployment benefits.
- Responded to inquiries regarding unemployment insurance regulations, laws, policies, procedures, and claims status.
- Conducted interviews with employers and claimants to collect relevant data for benefit determination purposes.
- Analyzed financial records and other documentation to determine entitlement to benefits.
- Resolved discrepancies between claimant's reported income and employer's reported wages.
- Identified fraud cases through detailed examination of claimant's documents.
- Monitored progress of pending cases in order to ensure timely resolution.
- Advised claimants about their rights under the applicable state law.
- Reviewed and verified accuracy of submitted documents.
Warehouse Associate
Amazon
04.2020 - 12.2021
- Processed shipments received from vendors according to established protocols.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Performed cycle counts to ensure accuracy of inventory levels.
- Maintained accurate inventory records through manual and computerized systems.
- Labeled containers correctly for product identification purposes.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
- Assisted in loading finished goods onto delivery vehicles as required.
Barista
Starbucks
06.2021 - 07.2021
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Warehouse Associate
Printforia
04.2021 - 05.2021
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Performed cycle counts to ensure accuracy of inventory levels.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Checked all outgoing shipments to ensure accuracy prior to dispatch.
Vendor
Columbia Distributing
05.2019 - 02.2020
- Conducted market research to identify potential new vendors.
- Negotiated pricing and terms with existing vendors on behalf of the company.
- Ensured compliance with relevant regulations and laws governing vendor relationships.
- Analyzed vendor performance data to identify areas for improvement or cost savings opportunities.
- Collaborated with cross-functional teams to ensure successful execution of vendor projects.
- Managed day-to-day communications with multiple vendors simultaneously.
- Participated in supplier diversity initiatives as required.
Education
Bachelor of Arts - Graphic Design
Portland State University
Portland, ORAssociate of Arts - Graphic Design
The Art Institute of Portland
Portland, ORAssociate of Arts - Graphic Design
Clark College
Vancouver, WABachelor of Arts - Graphic Design & Advertising
Grand Canyon University
Phoenix, AZ06-2028
Skills
- Customer Service
- Production leadership
- Dispensary security
- Building rapport
- THC & CBD products
- Customer education
- Discussing cannabis
- Superior organizational skills
- Art fundamentals
- Graphic arts design
Timeline
Artist
Redbubble Pty. Ltd.
09.2024 - Current
Dasher
DoorDash
07.2023 - 07.2025
Office Assistant
The Wet Spot Tropical Fish
05.2022 - 07.2023
Unemployment Claims Specialist
Employment Security Department
08.2021 - 02.2022
Barista
Starbucks
06.2021 - 07.2021
Warehouse Associate
Printforia
04.2021 - 05.2021
Warehouse Associate
Amazon
04.2020 - 12.2021
Vendor
Columbia Distributing
05.2019 - 02.2020
Bachelor of Arts - Graphic Design
Portland State University
Associate of Arts - Graphic Design
The Art Institute of Portland
Associate of Arts - Graphic Design
Clark College
Bachelor of Arts - Graphic Design & Advertising
Grand Canyon University
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