Rachel Lokker
Rome,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to making every interaction a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Concession Stand Worker
Rome Cinemas 8
Rome , NY
07.2023 - Current
- Greeted customers and provided excellent customer service.
- Assisted with stocking shelves and restocking supplies as needed.
- Operated a cash register to process payments for food items.
- Prepared concession stand items, such as popcorn, pretzel bites, and nachos.
- Ensured the cleanliness of the concession stand area by wiping down surfaces and cleaning up spills.
- Followed all safety guidelines while preparing food items.
- Communicated effectively with other staff members in order to maintain a smooth workflow during peak hours.
- Performed opening, closing duties including setting up, breaking down equipment and cleaning work areas.
- Assisted customers with special requests or dietary needs whenever possible.
- Resolved customer complaints promptly and professionally.
- Received orders and fulfilled orders quickly and efficiently.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Directed patrons to restrooms and other amenities within facility.
Education
Associate of Science - General Studies
Mohawk Valley Community College
Rome, NY05-2024
Skills
- Delivers exceptional customer service
- Reliable and punctual
- Comfortable standing for long time periods
- Cash Handling
- Reliable team worker
- Engaging personality
- Afterschool program leadership
- Creative Mindset
- Early Childhood Training
- Activity Planning
- Child Supervision
Affiliations
- Drawing and Painting
- Digital Art
- Photography
Certification
- Early Childhood Education 1
Certificate of Outstanding Growth
- Early Childhood Education 1
Certificate of Excellent Attendance
- Camp CEAL
Certificate of Achievement
Timeline
Concession Stand Worker
Rome Cinemas 8
07.2023 - Current
- Early Childhood Education 1
Certificate of Outstanding Growth
- Early Childhood Education 1
Certificate of Excellent Attendance
- Camp CEAL
Certificate of Achievement
Associate of Science - General Studies
Mohawk Valley Community College
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