Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Rachel Lokker

Rome,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to making every interaction a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Concession Stand Worker

Rome Cinemas 8
Rome, NY
07.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Assisted with stocking shelves and restocking supplies as needed.
  • Operated a cash register to process payments for food items.
  • Prepared concession stand items, such as popcorn, pretzel bites, and nachos.
  • Ensured the cleanliness of the concession stand area by wiping down surfaces and cleaning up spills.
  • Followed all safety guidelines while preparing food items.
  • Communicated effectively with other staff members in order to maintain a smooth workflow during peak hours.
  • Performed opening, closing duties including setting up, breaking down equipment and cleaning work areas.
  • Assisted customers with special requests or dietary needs whenever possible.
  • Resolved customer complaints promptly and professionally.
  • Received orders and fulfilled orders quickly and efficiently.
  • Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Directed patrons to restrooms and other amenities within facility.

Education

Associate of Science - General Studies

Mohawk Valley Community College
Rome, NY
05-2024

Skills

  • Delivers exceptional customer service
  • Reliable and punctual
  • Comfortable standing for long time periods
  • Cash Handling
  • Reliable team worker
  • Engaging personality
  • Afterschool program leadership
  • Creative Mindset
  • Early Childhood Training
  • Activity Planning
  • Child Supervision

Affiliations

  • Drawing and Painting
  • Digital Art
  • Photography

Certification

  • Early Childhood Education 1

Certificate of Outstanding Growth

  • Early Childhood Education 1

Certificate of Excellent Attendance

  • Camp CEAL

Certificate of Achievement

Timeline

Concession Stand Worker

Rome Cinemas 8
07.2023 - Current

Associate of Science - General Studies

Mohawk Valley Community College

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Rachel Lokker