Rachel Lopez
Midland,GA
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
14
14
years of professional experience
Work History
Sales Team Manager
Belk
Southern Pines, NC
11.2022 - 12.2023
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
- Planned and directed staff training and performance evaluations.
- Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
- Attended sales training camp and brought best practices leadership back to company.
- Discussed sales strategies and promotional plans with VP of Sales on regular basis.
- Facilitated smooth communication between departments, enhancing overall company efficiency in meeting client needs.
- Introduced innovative incentive programs that boosted employee morale and fostered a healthy competitive environment within the team.
- Increased sales revenue by implementing new strategies and motivating the team through effective leadership.
- Managed cross-functional projects involving multiple teams, ensuring successful outcomes while adhering to strict deadlines and budget constraints.
Visual Merchandising Manager
Tillys Retail Company
Fresno, CA
10.2017 - 05.2018
- Created window and in-store displays for retail businesses and managed store overall appearance to market products effectively, deliver visual appeal and stimulate sales.
- Inspired and trained team members in both creative and logistical aspects of visual merchandising, equipping colleagues to design and implement innovative displays.
- Changed and adjusted displays for new product launches, seasonal changes and different themes.
- Directed internal and external labor teams in physical merchandising setup and drove acquisition of supplies and accessories.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Managed purchasing process for entire department.
Visual Merchandising Manager
Tillys Retail Company , Del Mar Highlands Town Center
Fresno, CA
04.2014 - 07.2015
- Created window and in-store displays for retail businesses and managed store overall appearance to market products effectively, deliver visual appeal and stimulate sales.
- Inspired and trained team members in both creative and logistical aspects of visual merchandising, equipping colleagues to design and implement innovative displays.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
- Built effective partner store relationships to improve customer satisfaction.
- Kept stockroom orderly, accessible and safe with regular upkeep.
- Promoted new product releases and limited edition items to drive sales.
Manager of Business Development and Sales
Wet Seal
Fresno, CA
01.2011 - 03.2014
- Maintained professional network of potential clients and business opportunities.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Developed and implemented new sales strategies to update product lines.
- Formulated sustainability strategies to drive financial viability of programs and services.
- Organized and deployed team resources to support department and company strategies.
Sales Associate
Forever 21
Fresno, CA
02.2010 - 01.2011
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
Associate of Arts - Fashion Merchandising
Fresno City College
Fresno, CA05.2014
High School Diploma -
Buchanan High School
Clovis, CA06.2009
Skills
- Organizational skills
- Team management
- Critical thinking
- Customer service
- Relationship building
- Team building
- Multitasking
- Computer skills
- Merchandising plan development
- Brand image alignment
- Marketing knowledge
Accomplishments
Recognized as a High Potential Leader within the first 3 months of employment with Belk.
Planned & Hosted a Fine Jewelry Trunk show which met & exceeded sales goal.
Hosted & planned various Community engagement pop ups that helped increased sales.
Timeline
Sales Team Manager
Belk
11.2022 - 12.2023
Visual Merchandising Manager
Tillys Retail Company
10.2017 - 05.2018
Visual Merchandising Manager
Tillys Retail Company , Del Mar Highlands Town Center
04.2014 - 07.2015
Manager of Business Development and Sales
Wet Seal
01.2011 - 03.2014
Sales Associate
Forever 21
02.2010 - 01.2011
Associate of Arts - Fashion Merchandising
Fresno City College
High School Diploma -
Buchanan High School