Rachel Lungren
Chicago,IL
Summary
Experienced server and bartender with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Enthusiastic bartender experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals. Highly skilled server and bartender experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking bartender and server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Hardworking bartender and server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
Certification
Work History
Server
pizzeria DUE
Chicago, IL
08.2023 - 12.2023
- am pm opening to closing serving duties
- can work doubles
- never called off once
- was never late
- reliable
- pleasant
- high volume
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Cleaned tables and chairs to prepare dining area for next customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Prepared checks, itemizing total meal costs and taxes.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Education
College of DuPage
Glen Ellyn, ILSkills
- Guest Engagement
- Order Management
- High-Volume Dining
- Positive and Professional
- Suggestive Selling
- Exceptional Customer Service
- Service Prioritization
- Order Accuracy
Affiliations
- very health and fitness orientated
- physique competition background
- current digital marketing student
Accomplishments
- top gym sales record for paid in full memberships in 1 day and not new gym sales.
- healthy lifestyle
- current student
Certification
- bassett
- food handlers
- cpr certified
- glute specialist
- group training
- nutritionist
Languages
English
Professional
experience
- my people relations skill set is expert
Timeline
Server
pizzeria DUE
08.2023 - 12.2023
College of DuPage
- bassett
- food handlers
- cpr certified
- glute specialist
- group training
- nutritionist
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