Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rachel Luse

Rochester,IN

Summary

Motivated professional with a proven track record of tackling new challenges. Strong work ethic and adaptability contribute to success in dynamic environments. Exceptional interpersonal skills enhance collaboration and team effectiveness. Quick learner with ability to master new skills independently.

Overview

10
10
years of professional experience

Work History

Resource Family Developer

Josiah White's Foster Care
Wabash, Indiana
09.2024 - Current
  • Foster care licensing.
  • Constructing Indiana SAFE home studies.
  • In-home visits.
  • Compliance requirements.
  • Documentation.
  • Certified CPR/First Aide Instructor.
  • Universal Precautions Instructor.
  • State/Facility-required training instructor.
  • Mindset Certified.
  • De-escalation techniques.

Access Center Program Coordinator

Connect Allen County
Fort Wayne, IN
02.2023 - 09.2024
  • Scheduled and developed program activities in accordance with program needs.
  • Collaborated with community leaders, organizations and public agencies to promote programs within community.
  • Prepared periodic reports, financial statements and records on program activities, progress and status for management.

Case Worker

Quality Counseling and Psychological Services
Fort Wayne, IN
10.2022 - 02.2023
  • Followed strict policies and procedures to maintain client confidentiality and keep data private.
  • Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
  • Coordinated between various entities to manage cases.
  • Made appropriate referrals to other programs and agencies to provide clients with well-rounded support.
  • Evaluated and addressed individual client needs and concerns.

Dispatcher

Howard County Sheriff's Office
Kokomo, IN
10.2021 - 07.2022
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Used radio, telephone and computer system to update first responders with new information.
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Assisted departments with special requests for assistance and
  • Dispatched police officers and emergency personnel to calls for service as well as attempt to locate/investigate for.
  • Entered information on computerized systems to verify locations and notify nearest responders.
  • Maintained and updated crucial and confidential information, phone numbers and addresses.
  • Asked probing questions to get to root of caller's issues.
  • Read and effectively interpreted small-scale maps and information from computer screen to determine locations and provide directions.
  • Responded professionally to telephone calls.

CASA Volunteer Intern

Howard County CASA
Kokomo, IN
05.2021 - 07.2022
  • Conduct In home visits and interviews with all parties involved in the case.
  • Attend previously scheduled family care team meetings.
  • Attend court hearings.
  • Write court reports of my observations and recommendations in the best interest of the child/children.
  • Provide emotional support for the children as well as the families and foster parents.
  • Find permanency for the child/children.
  • Grant writing.

Certified Nursing Assistant

Medical Staffing Solutions Inc.
Lafayette, IN
12.2020 - 10.2021
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.

Home Health Aide

St. Vincent Hospice
Kokomo, IN
06.2019 - 01.2020
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Tracked and reported clients' progress based on observations and conversations.
  • Documented client progress in charts and logbooks.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Answered questions and assisted with health system coordination, patient rights and privacy of personal information.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Maintained patient hygiene by administering bedpans, urinals, baths and shaves.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.

Home Health Aide

Great Lakes Caring Home Health and Hospice
Kokomo, IN
12.2015 - 06.2019
  • I have obtained a certification in hospice and palliative care since working with GLC.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Improved patient outlook and daily living through compassionate care.
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
  • Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
  • Tracked and reported clients' progress based on observations and conversations.
  • Documented client progress in charts and logbooks.
  • Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
  • Monitored client's well-being, safety and comfort under direction of physician.
  • Monitored client behaviors and emotional states, reporting concerns to the RN case manager and documenting information in files.
  • Facilitated best care by developing strong and trusting rapport with patient.

Pharmacy Technician

CVS Health
Kokomo, IN
03.2015 - 12.2015
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Prepared prescription transfers to other pharmacies.
  • Supported pharmacist in preparing prescriptions daily.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Efficiently responded to voicemails from healthcare providers and customers.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling.
  • Prepared prescription labels, promoting accuracy in medication administration and dosing.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Verified insurance benefits to refill medications by examining formularies and calling insurance companies for exceptions.
  • Communicated with insurance companies for billing purposes.

Education

Bachelor of Science - Psychology And Criminal Justice

Indiana University Kokomo
Kokomo, IN
05-2023

Certified Nursing Assistant Licensure - Nursing Assistance

Ivy Tech
Kokomo
12.2012

Skills

  • Youth advocacy
  • People skills
  • Conflict mediation
  • Home visits
  • CPR/First Aid instructor
  • Universal Precautions instructor
  • Mindset certified
  • Special needs familiarity
  • Emotional support abilities
  • Dedicated support
  • Documentation
  • Culturally sensitive
  • Conducting interviews
  • Map reading abilities
  • Police department procedures
  • Computer-based dispatch systems
  • Basic life support knowledge

Accomplishments

  • Home Health Aide Assessments Nursing Aide Skills — Expert April 2019 Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.
  • Rachelmeehan22_re2@indeedemail.com Full results: https://share.indeedassessments.com/share_assignment/8fogxdlt9vpuwtjb Medical Terminology — Highly Proficient April 2019 Measures a candidate's ability to understand and appropriately use medical terminology.
  • Full results: https://share.indeedassessments.com/share_assignment/wo4n89sayc0hmqxg Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
  • Certified CPR/First Aide Instructor
  • Certified Universal Precautions Instructor

Timeline

Resource Family Developer

Josiah White's Foster Care
09.2024 - Current

Access Center Program Coordinator

Connect Allen County
02.2023 - 09.2024

Case Worker

Quality Counseling and Psychological Services
10.2022 - 02.2023

Dispatcher

Howard County Sheriff's Office
10.2021 - 07.2022

CASA Volunteer Intern

Howard County CASA
05.2021 - 07.2022

Certified Nursing Assistant

Medical Staffing Solutions Inc.
12.2020 - 10.2021

Home Health Aide

St. Vincent Hospice
06.2019 - 01.2020

Home Health Aide

Great Lakes Caring Home Health and Hospice
12.2015 - 06.2019

Pharmacy Technician

CVS Health
03.2015 - 12.2015

Bachelor of Science - Psychology And Criminal Justice

Indiana University Kokomo

Certified Nursing Assistant Licensure - Nursing Assistance

Ivy Tech

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