Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rachel Machin Garcia

ORLANDO,FL

Overview

3
3
years of professional experience

Work History

Bartender

Zaza's
01.2024 - Current
  • Ensuring maximum satisfaction by perfecting house cocktails.
  • Reduced waiting times by employing effective time-saving techniques, especially during a rush.
  • Upkeep of working space in order to maintain organized and clean outlook to customers.
  • Contributed to positive work environment by oftentimes including coworkers in conversations and maintaining engaging talk with customers.
  • Insightful menu knowledge allowed for decreased time-spending on order decisions and facilitated ordering processes for guests.

Front of House Team Member

Zaza's
06.2021 - Current
  • Ensuring customer satisfaction by transmitting a positive energy and atmosphere.
  • Upselling menu items and emphasizing sales for the benefit of the establishment and customers alike.
  • Maintained a clean atmosphere, tending to a more positive dining experience.
  • Communication with kitchen staff to minimize order waiting times.
  • Handled customer complaints professionally, ensuring a lesser rate of business or rapport loss.
  • Training new team members in order to effectively and efficiently communicate our work culture and customs.
  • Executed enhanced communication amongst team members.
  • Fulfilling closing and opening duties in a timely and effective manner to ensure on-time opening times for customers.
  • Participated in building rapport with customers in order to increase loyalty and rate of visits.
  • Properly addressing dietary restrictions and allergies between customers and the kitchen.
  • Strong menu knowledge enhanced order time as better assistance is provided and insightful recommendations more often made.
  • Supported other team members when needed.
  • Showed versatility at various positions as well as multiple tasks at once while maintaining effectiveness.

Education

Bachelor of Science - Psychology

University of Central Florida
Orlando, FL

Skills

  • Basic accounting
  • Health codes compliance
  • Suggestive Selling
  • Service-oriented mindset
  • Professional Appearance
  • Salesmanship
  • Engaging personality
  • Customer Service
  • Conversant in Spanish

Languages

Spanish
Native or Bilingual

Timeline

Bartender

Zaza's
01.2024 - Current

Front of House Team Member

Zaza's
06.2021 - Current

Bachelor of Science - Psychology

University of Central Florida

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Rachel Machin Garcia