Summary
Overview
Work History
Education
Skills
Awards
Accomplishments
Certification
Interests
Timeline
Generic

RACHEL MACHIN GARCIA

Bartender/Server
ORLANDO

Summary

Community-oriented and personable bartender with 2+ years of experience specializing in Latin-inspired mixology and premium rum-based cocktails. Deep connection to Central and South American spirits, ingredients, and flavor profiles, with a passion for crafting memorable guest experiences that reflect the vibrant energy and culture behind each pour. Often engaging in creative cocktail development, efficient service under pressure, and a genuine love for storytelling through spirits—making me an ideal fit for Otto’s High Dive’s rum-forward, hospitality-driven concept.

Overview

4
4
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
2
2
Language

Work History

Bartender

Zaza's
01.2024 - Current
  • Ensuring maximum satisfaction by perfecting house cocktails.
  • Reduced waiting times by employing effective time-saving techniques, especially during a rush.
  • Upkeep of working space in order to maintain organized and clean outlook to customers.
  • Contributed to positive work environment by oftentimes including coworkers in conversations and maintaining engaging talk with customers.
  • Insightful menu knowledge allowed for decreased time-spending on order decisions and facilitated ordering processes for guests.

Front of House Team Member

Zaza's
06.2021 - Current
  • Ensuring customer satisfaction by transmitting a positive energy and atmosphere.
  • Upselling menu items and emphasizing sales for the benefit of the establishment and customers alike.
  • Maintained a clean atmosphere, tending to a more positive dining experience.
  • Communication with kitchen staff to minimize order waiting times.
  • Handled customer complaints professionally, ensuring a lesser rate of business or rapport loss.
  • Training new team members in order to effectively and efficiently communicate our work culture and customs.
  • Executed enhanced communication amongst team members.
  • Fulfilling closing and opening duties in a timely and effective manner to ensure on-time opening times for customers.
  • Participated in building rapport with customers in order to increase loyalty and rate of visits.
  • Properly addressing dietary restrictions and allergies between customers and the kitchen.
  • Strong menu knowledge enhanced order time as better assistance is provided and insightful recommendations more often made.
  • Supported other team members when needed.
  • Showed versatility at various positions as well as multiple tasks at once while maintaining effectiveness.

Education

Bachelor of Science - Psychology

University of Central Florida
Orlando, FL
08-2025

Skills

Awards

  • Home mixology and experimentation
  • Exploring local restaurants and bars to discover new flavors, cocktails, and culinary styles
  • Learning about global food and drink cultures through hands-on tasting and travel

Accomplishments

  • Streamlined dining area, resulting in guest satisfaction improvement.
  • Improved team productivity with morale-boosting incentives.

Certification

Life Insurance License

Interests

  • Rum education & Latin American spirits
  • Cocktail history and cultural storytelling
  • Seasonal and tropical ingredient sourcing
  • House-made infusions, syrups & garnishes
  • Cocktail menu development & R&D
  • Guest experience and hospitality
  • Bar team mentorship & culture-building
  • Bilingual service and cross-cultural connection


Timeline

Bartender

Zaza's
01.2024 - Current

Life Insurance License

04-2023

Front of House Team Member

Zaza's
06.2021 - Current

Bachelor of Science - Psychology

University of Central Florida

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RACHEL MACHIN GARCIABartender/Server