Rachel Martinez
Irving
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Arlington Financial Center. Proven ability to manage high-volume transactions with accuracy and attention to detail. Bilingual in Spanish and English, fostering strong customer relationships and promoting a welcoming atmosphere. Recognized for reliability and a strong work ethic in team environments.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Teller
Arlington Financial Center
04.2023 - Current
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Education
Mansfield Summit Highschool
Arlington, TX05-2025
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Rapid 10-key data entry
- Bilingual in spanish and english
- Attention to detail
- Reliable and responsible
- Honest and dependable
- Team cooperation
Certification
- PT - Phlebotomy Technician
Languages
Spanish
English
Timeline
Teller
Arlington Financial Center
04.2023 - Current
Mansfield Summit Highschool
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