Waitress
The Office Sports Bar And Grill
10.2021 - Current
Hi, I’m
Rachel Mays
Student
Springfield IL,Illinois
Summary
Motivated student at the University of Illinois Springfield pursuing a psychology degree. Strong interest in industrial and organizational psychology. Excellent skills in time management, organization, and prioritization. Proficient in Python coding, Microsoft Office, technology, and communications.
Work History
The Office Sports Bar And GrillSpringfield, IL
Waitress
10.2021 - Current
Job overview
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Kept server areas clean and stocked to increase efficiency while working tables.
Private HouseholdsSpringfield, IL
Nanny
07.2015 - Current
Job overview
- Built positive and nurturing environments to support child social and emotional growth.
- Taught children everyday skills and language.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Northeast PA Center For Independent LivingSpringfield , IL
Personal Care Service Provider
08.2019 - 06.2022
Job overview
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Provided compassionate and patient-focused care to cultivate well-being.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationships.
- Personalized care for patient with special-needs
Pleasant Park Child Development CenterChatham , IL
Daycare Assistant
01.2018 - 01.2020
Job overview
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Promoted learning and social development through structured and unstructured playtime.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Education
University of Illinois At SpringfieldSpringfield, IL
Bachelor of Arts from Psychology
12.2022
Glenwood High SchoolChatham, IL
High School Diploma
Skills
- Staffing and Sales Reporting
- Anticipating Problems
- Interactive Management
- Problem Detection and Resolution
- Tactical Communications
- Social Perceptiveness
- Health and Safety Programs
- Data Entry
- Programming Languages: Python
Affiliations
- Illinois Psychological Association
- Project Management Institute
Timeline
Personal Care Service Provider
Northeast PA Center For Independent Living
08.2019 - 06.2022
Daycare Assistant
Pleasant Park Child Development Center
01.2018 - 01.2020
Nanny
Private Households
07.2015 - Current
University of Illinois At Springfield
Bachelor of Arts from Psychology
Glenwood High School
High School Diploma
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