Rachel Medina
San Bernardino,CA
Summary
Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Ross Dress for Less
Redlands
04.2019 - Current
- Supervise and coach Retail Associates on customer service, operations, and Company best practices. Assists with the recruiting, hiring, training, and development of Associates and ensures compliance with all Company policies and procedures.
- Provide efficient and friendly customer service, models professionalism, and supports the Company brand. Ensures a strong customer service presence on the sales floor.
- Train Associates on Loss Prevention awareness and works to meet store shortage goals. Demonstrates honesty and integrity in all interactions with safeguards confidential information and merchandise.
- Assist the Store Manager in leading store operations and ensuring Company standards are met. Manage daily payroll administration, including punch edits and reporting. Ensures proper scheduling of Associates to meet business objectives. Assists with analysis of store reports to evaluate controllable expenses and overall performance.
Education
Diploma -
San Bernardino High School
San Bernardino, CA06.2018
Skills
- Problem-solving
- Customer experience
- Retail operations
- Team building and leadership
- Hiring and training
- Loss prevention
- Operations
- Bilingual in Spanish
Timeline
Assistant Store Manager
Ross Dress for Less
04.2019 - Current
Diploma -
San Bernardino High School