Rachel Mirakian
Boca Raton
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
11
11
years of professional experience
Work History
Health Insurance Sales Agent
Atlantis Health Group
Boca Raton, FL
06.2024 - Current
- Educated potential clients on health insurance options, fostering informed decision-making and strengthening client relationships.
- Worked closely with underwriting teams to streamline policy approvals, reducing turnaround time and increasing client satisfaction.
- Provided personalized consultations to clients, ensuring their unique health needs were addressed effectively.
- Cultivated strong client relationships through active listening and tailored consultations, ensuring clients felt valued and understood.
- Implemented a new client follow-up protocol that improved response rates, leading to noticeable gains in client retention.
- Delivered expert presentations on health insurance benefits, empowering clients to make informed choices and boosting sales.
Server / Bartender
The Whales Rib
Deerfield Beach, FL
04.2023 - 01.2024
- Provided exceptional customer service, creating a welcoming atmosphere that enhanced guest satisfaction and encouraged repeat visits.
- Worked closely with kitchen staff to ensure timely food delivery, maintaining high standards of service and contributing to efficient operations.
- Trained new team members on service protocols, fostering a collaborative environment that improved team performance and service consistency.
- Maintained accurate records of daily sales and inventory, ensuring compliance with corporate standards and facilitating smooth operational audits.
- Monitored and analyzed inventory levels, leading to a reduction in waste and optimizing cost management strategies.
Bartender
Two Georges at The Cove
Deerfield Beach, FL
02.2015 - 07.2023
- Built lasting guest rapport, boosting repeat visits and enhancing customer loyalty.
- Forged meaningful guest connections, driving increased patronage and repeat visits.
- Cultivated guest loyalty, resulting in higher customer retention and frequent returns.
- Delivered exceptional customer service, fostering a welcoming atmosphere and enhancing guest satisfaction during peak hours.
- Excelled at my craft while maintaining excellent communication with guests, coworkers and management.
- Utilized a strong multitasking skillset in a fast-paced environment.
- Maintained accurate records of transactions and tips, ensuring financial integrity and compliance with restaurant policies.
Education
Associate's Degree of Science -
Middlesex Community College
Middletown, CT08-2006
Cosmetologist - undefined
The European Academy of Cosmetology and Hair
Guilford, CT01-2009
Skills
- Strong Interpersonal Skills
- Excellent work ethic
- Hospitality service expertise
- Sales expertise
- Suggestive selling
- Task prioritization
- Exceptional customer service
- Guest engagement
- Memory retention
- Safe food handling
- High volume dining
- Multitasking and organization
Timeline
Health Insurance Sales Agent
Atlantis Health Group
06.2024 - Current
Server / Bartender
The Whales Rib
04.2023 - 01.2024
Bartender
Two Georges at The Cove
02.2015 - 07.2023
Cosmetologist - undefined
The European Academy of Cosmetology and Hair
Associate's Degree of Science -
Middlesex Community College