Rachel Mitchell
Mount Sterling,OH
Summary
Linehaul Coordinator with 2+ years of experience managing high-volume LTL operations across multi-terminal networks. Proven ability to coordinate drivers, equipment, and freight flow in time-critical environments, including severe Midwest winter weather conditions. Experienced in tonnage planning, load coordination, carrier scheduling, and real-time dispatch decision-making. Trusted operations partner to terminal managers, bulk break managers, and dispatch teams, with a strong background in traffic coordination, load building, and LTL carrier management.
Overview
2026
2026
years of professional experience
Work History
Central Dispatch Linehaul Coordinator
R&L Carriers
2024 - Current
- Coordinated nightly linehaul operations across 13 terminals.
- Managed 30-35 team drivers and 20-25 solo drivers within a high volume LTL network.
- Directed movement of 3-5 million pounds of freight in a 10 hour shift.
- Ensure service continuity while balancing safety and operational efficiency.
- Served as primary operations control point for the Midwest linehaul lanes.
- Manage driver movements during severe winter weather including snow, ice and reduced visibility.
- Made real time dispatch decisions during weather events to reroute freight, delay or suspend runs, approve alternative capacity and protect driver safety.
- Handled a minimum of 1500 operational calls per week from drivers, bulk break managers, and terminals managers.
- Approved overflow runs, bulk break movements, and add additional capacity to prevent service failures during volume surges.
- Manage purchase carriers utilization by creating, approving, and tracking purchase carrier documentation when internal capacity is unavailable.
- Utilized freight matrix tools and tonnage reports.
- Planned headhaul and empty equipment movements using lane visibility tools to optimize trailer utilization and reduce empty miles.
- Monitor driver arrival and departure messages through MDT.
- Built and maintained shift specific power lists to track drivers.
- Conducted nightly tonnage reviews wil all terminals.
- Reviewed dispatch history and updated dispatch boards and created schedules for all runs to ensure accurate documentation.
- Communicated operational updates and recap info via email to maintain alignment across terminals and leadership.
- Maintained DOT and hours of service awareness while supporting dispatch and routing decisions.
Traffic Clerk II
The Azek Company
08.2019 - 09.2023
- Managed daily inbound and outbound transportation activity at a manufacturing facility, serving as the primary point of contact for drivers and carriers.
- Checked in drivers, verified documentation, assigned dock doors, and coordinated loading and departure schedules.
- Built and finalized outbound loads to support efficient freight movement and carrier utilization.
- Coordinated with multiple LTL carriers to schedule freight pickups and ensure on-time departures.
- Prepared and processed shipping and customs documentation to support compliant freight movement.
- Scheduled carrier arrivals and pickups to align with production output and dock capacity.
- Communicated directly with carriers, warehouse teams, and internal stakeholders to resolve scheduling conflicts and transportation issues.
- Maintained accurate transportation records and supported smooth handoffs between shipping, receiving, and carriers.
Education
GED -
Washington Sr High School
Washington Court House, OH05.2002
Skills
- Linehaul Coordination
- Multi-Terminal Operations
- Driver Dispatch & Support
- Freight Flow Management
- Tonnage Analysis & Planning
- Headhaul & Empty Lane Planning
- Trailer Asset Relocation
- Purchase Carrier Coordination
- Load Planning & Optimization
Timeline
Traffic Clerk II
The Azek Company
08.2019 - 09.2023
Central Dispatch Linehaul Coordinator
R&L Carriers
2024 - Current
GED -
Washington Sr High School