Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Molina

Spring,TX

Summary

Systematic Medical Scheduler with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

Respiratory Center Of North Houston
845 Cypress Creek Pkwy # 103 Houston, Tx 77090
05.2020 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Medical Scheduler

Minivasive Pain & Orthopedics
Spring, TX
10.2023 - 06.2026
  • Coordinated patient appointments using advanced scheduling software to optimize clinic workflow.
  • Communicated effectively with healthcare providers to ensure timely patient care and accurate information dissemination.
  • Managed incoming calls and inquiries, providing exceptional customer service and support to patients and staff.
  • Developed and maintained an efficient filing system for patient records, enhancing retrieval speed and accuracy.
  • Scheduled outpatient and in office procedures.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Followed up with patients to reschedule missed appointments.
  • Ensured compliance with HIPAA regulations while handling sensitive patient information during all aspects of appointment scheduling processes.
  • Contributed to a positive work environment through effective communication and teamwork among administrative staff members.
  • Facilitated smooth communication between patients and healthcare providers, addressing inquiries or concerns related to appointments.

Receptionist

Star therapy services Copperfield, 8955
10.2017 - 09.2019
  • Assist therapist
  • Help with Laundry
  • Send patient medical records
  • EMR
  • Collect patient payment
  • Closed and opened clinic
  • Answered central telephone system and directed calls accordingly
  • Managed multiple tasks and met time-sensitive deadlines
  • Confirmed appointments, communicated with clients and updated client records
  • Provided clerical support to company employees by copying, faxing and filing documents
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives
  • Kept reception area clean and neat to give visitors positive first impression
  • Corresponded with clients through email, telephone or postal mail
  • Insurance verification

Receptionist

Oaks Precision fabricating Co
07.2015 - 04.2017
  • Data entry
  • Created customer purchase orders
  • Created customer quotes for bids
  • Filing customer bids and prints
  • Checking buyers website for orders and updates
  • Pulling prints for reference
  • Print shipping labels
  • Answered central telephone system and directed calls accordingly
  • Managed multiple tasks and met time-sensitive deadlines
  • Provided clerical support to company employees by copying, faxing and filing documents

Medical assistant

Texas Family pracEce, N Eldridge
05.2013 - 01.2014
  • Triage
  • Insurance Verification
  • Front Desk
  • Order Supplied
  • Call in RX
  • Make Appointments
  • Immunizations
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Collected and documented patient medical information such as blood pressure and weight

Medical Assistant

Champion Willowbrook Family Practice
Houston, Texas
03.2011 - 12.2012
  • Triage patients
  • Suture & Suture Removal
  • Auto Clave
  • UA and Pregnancy Test,
  • Venipuncture
  • Lab orders
  • Stocking Rooms, Ordering Supplies, 24 Hr Halter
  • Monitors, Staple Removal, IND Procedures, Call In RX, EMR, Schedule
  • Give patient Immunizations
  • Perform Flu Tests Strep Test, Ear Irrigation, Vision Test, EKG, CBC
  • Controls, Assist Doctor with EMR Templates, Send Out Labs, Answering phones,
  • Rooming patients, Rotate with doctors, etc..

Medical Assistant

837 Cypress Creek Parkway
Houston, Texas
04.2009 - 09.2010
  • Triage
  • Suture & Suture Removal
  • UA and Pregnancy Test,
  • Venipuncture
  • Lab orders
  • Stocking Rooms
  • 24 Hr Halter
  • Monitors, Immunizations
  • Staple Removal
  • IND Procedures
  • Call In RX
  • EMR
  • Tests Strep Test, Ear Irrigation Vision Test, EKG, Send Out Labs, Answering phones, Rooming patients assisted in urgent care, Rotating doctors, etc..

Education

Medical Assistant Program - Medical Assistant

Everest Institute
Houston, TX
04-2009

Studies Diploma Received - General

Cypress Falls High School
Houston, TX
05-2005

Skills

  • CLINICAL SKILLS:
  • Insurance Verifications
  • Prior Authorizations outpatient procedures and Imaging
  • Patient Charting Exam Prep Vital Signs First Aid
  • Urinalysis Testing EKG Bandaging Injections
  • Venipuncture Pelvic Exam Set up Autoclaving Hematology Physical Exams
  • CPR Certified Wound Care Spirometry Throat Culturing
  • Dosage Calculations Surgical Skin Prep OSHA Certified HIPPA Certified
  • Hemoglobin Testing Syringe Draw Rectal Exam Set-up Urgent Care
  • Stress test Strep test Prescription call in Suture removal set-up
  • IND set up Flu test Pregnancy test
  • Suture set-up Wound culture 24 Halter Monitors
  • ADMINISTRATIVE SKILLS:
  • Copying Filling Faxing
  • Insurance Forms Medisoft Bookkeeping
  • CPT-ICD-9 Coding Basic office Procedures Data Entry
  • Typing Phone Triage Eclinical Works
  • Appointment Scheduling Internet Basics Microsoft office
  • Vis Chart
  • EXTERNSHIP: Dr Alex Nguyen MD Houston, TX
  • DUTIES: Patient Charting, Pelvic Exam Set-up, Physical exam set-up, Injections, Urinalysis
  • Testing, Stress test, Flight physicals, ekg
  • Strong Organizational Skills
  • Multi-Line Telephone Systems
  • Document and File Management
  • Computers and Technology
  • Appointment Coordination
  • Employee Training
  • Data Entry Documentation
  • QuickBooks Expertise
  • Excel Spreadsheets
  • Writing and Editing Skills
  • HIPAA compliance
  • Strong organization

Timeline

Medical Scheduler

Minivasive Pain & Orthopedics
10.2023 - 06.2026

Administrative Assistant

Respiratory Center Of North Houston
05.2020 - Current

Receptionist

Star therapy services Copperfield, 8955
10.2017 - 09.2019

Receptionist

Oaks Precision fabricating Co
07.2015 - 04.2017

Medical assistant

Texas Family pracEce, N Eldridge
05.2013 - 01.2014

Medical Assistant

Champion Willowbrook Family Practice
03.2011 - 12.2012

Medical Assistant

837 Cypress Creek Parkway
04.2009 - 09.2010

Medical Assistant Program - Medical Assistant

Everest Institute

Studies Diploma Received - General

Cypress Falls High School