Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rachel Moore

Summary

A dedicated service professional with strong background in construction, coordinating and managing service operations. Known for driving efficiency and enhancing customer experiences while fostering collaborative team environment. Reliable and adaptable, equipped with key skills in communication and organization.

Overview

11
11
years of professional experience

Work History

Service Coordinator

Pella Window & Door
07.2023 - 01.2024
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.

Door Machine Operator, Shop Manager

Aztec Door and Trim
05.2020 - 03.2021
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Collaborated with team members to optimize production processes and improve overall performance.

Door Machine Operator

Doors and More
08.2017 - 01.2020
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.

Concrete Finisher, Carpenter

Z Carpenters
05.2013 - 08.2017
  • Set wood and other forming materials to prepare for concrete pours.
  • Installed rebar and molded expansion joints and edges for concrete projects.
  • Demolished and repaired old concrete surfaces.
  • Mixed, spread, and patched concrete to specifications.

Education

Associate of Applied Science - Architectural Technology

Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ
01-2026

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation
  • Read and understand blue prints
  • Revit, AutoCad, SketchUp
  • Telephone communication
  • Accurate recordkeeping
  • Client advocacy
  • Notetaking and documentation

Accomplishments

    Have maintained an Honors GPA of 3.5 or higher.

Timeline

Service Coordinator

Pella Window & Door
07.2023 - 01.2024

Door Machine Operator, Shop Manager

Aztec Door and Trim
05.2020 - 03.2021

Door Machine Operator

Doors and More
08.2017 - 01.2020

Concrete Finisher, Carpenter

Z Carpenters
05.2013 - 08.2017

Associate of Applied Science - Architectural Technology

Maricopa Community Colleges, Scottsdale Community College

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Rachel Moore