Rachel Moore
Portland
Summary
Dedicated and compassionate professional with over 10 years of experience in customer service, looking forward to transitioning into the manual therapy industry. Committed to upholding the highest standards of care by adhering to applicable laws and ethical procedures in every case.
Overview
13
13
years of professional experience
Work History
Group Facilitator
Empowered Focused Self Defense
Hillsboro, OR
06.2016 - Current
- Created a supportive environment by fostering trust, empathy, and mutual respect among participants.
- Educated in various types of techniques and skills to better understand people from diverse walks of life and cultures.
Sales Associate
Oregon Entertainment Corporation
Portland, OR
10.2019 - 11.2024
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Department Lead, Shipping and Receiving
Terminal Transfer Inc
Portland, OR
09.2018 - 04.2019
- Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
- Oversaw efficient inventory stocking and supply rotation.
Lead/Bartender
Jersey Girl Pizza
Hillsboro, OR
04.2017 - 06.2018
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
Barista
Holiday Moka
Hillsboro, OR
08.2015 - 12.2016
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Barista
Bon Appetit Management Co
Hillsboro, OR
09.2013 - 04.2014
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
High School Diploma -
Glencoe High School
Hillsboro, OR06-2013
800 Hour Professional Massage Program
East West College of The Healing Arts
Portland, OR09-2026
Skills
- Verbal and written communication
- Inclusivity
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking
Timeline
Sales Associate
Oregon Entertainment Corporation
10.2019 - 11.2024
Department Lead, Shipping and Receiving
Terminal Transfer Inc
09.2018 - 04.2019
Lead/Bartender
Jersey Girl Pizza
04.2017 - 06.2018
Group Facilitator
Empowered Focused Self Defense
06.2016 - Current
Barista
Holiday Moka
08.2015 - 12.2016
Barista
Bon Appetit Management Co
09.2013 - 04.2014
High School Diploma -
Glencoe High School
800 Hour Professional Massage Program
East West College of The Healing Arts