Rachel Muega
Salt Lake City,UT
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
10.2021 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
Cashier
Chevron
03.2021 - 03.2022
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Server Shift Leader
Myung Ga
06.2020 - 06.2021
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team
Banquet Cook
The Grand America Hotel
06.2019 - 05.2020
- Learned menu items produced by assigned station to achieve proper quantities within designated timeframe.
- Chopped vegetables, butchered meat and prepared sauces in advance to serve guests promptly and efficiently.
- Grilled, roasted, baked and performed other cooking techniques to produce high volume meals.
Education
Bachelor Of Science In Cruiseship Management - Hospitality
John B Lacson Foundation Maritime University
Iloilo City, Philippines04.2019
Skills
- Food Preparation and Safety
- Plates Presentation
- POS System Operations
- Table Setting Knowledge
Timeline
Barista
Starbucks
10.2021 - Current
Cashier
Chevron
03.2021 - 03.2022
Server Shift Leader
Myung Ga
06.2020 - 06.2021
Banquet Cook
The Grand America Hotel
06.2019 - 05.2020
Bachelor Of Science In Cruiseship Management - Hospitality
John B Lacson Foundation Maritime University
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