Rachel Muncy
Odessa,TX
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Overview
4
4
years of professional experience
Work History
Bank Teller
West Texas National Bank
03.2023 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Personal Shopper
Sam's Club
03.2021 - 03.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Cashier
H-E-B
06.2020 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Creston High School
05.2015
Skills
- Customer relationship development
- Attention to Detail
- Communication
- Leadership
- Customer Service
- Cash counting
- Data Entry Efficiency
Timeline
Bank Teller
West Texas National Bank
03.2023 - Current
Personal Shopper
Sam's Club
03.2021 - 03.2023
Cashier
H-E-B
06.2020 - 09.2021
High School Diploma -
Creston High School
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