Rachel Neal
Fayetteville,NC
Summary
Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.
Overview
6
6
years of professional experience
Work History
Executive Assistant
Blanton's Air Plumbing & Electric
Fayetteville, NC
01.2018 - 11.2018
- Created expense reports, budgets and filing systems.
- Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
- Directed administrative functions for the directors, principals, consultants and key managers.
- Frequently used word processing, spreadsheet, database and presentation software.
- Carefully wrote down all phone messages and relayed them to the appropriate personnel.
- Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
- Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
- Managed the CEO’s complex and frequently changing travel arrangements and coordinated the pre-planning of trips.
Key Holder
World Of Beer- Fayetteville
Fayetteville, NC
08.2015 - 11.2017
- Handled sales transactions, which included using cash registers.
- Assisted with set up and breakdown of promotional booths or tents.
- Assisted in organizing and stocking merchandise.
- Communicated to potential customers about the product value, quality and style.
- Directed and coordinated marketing activities and policies to promote products and services.
- Defined and tracked campaign effectiveness and adjusted strategies accordingly.
- Increased sales by promoting new products and maintaining thorough product knowledge.
- Accomplished consistent sales targets for each shift.
- Ensured exceptional customer service by building strong rapport with customers.
Bar Manager
Blackstone Smokehouse
Fayetteville, NC
05.2013 - 07.2015
- Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies.
- Created effective employee schedules that maintained coverage at peak times and minimized labor costs.
- Managed bar inventory, restocked supplies and placed orders.
- Maximized customer service by training staff, overseeing operations and resolve issues in a timely manner.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
- Resolved guest complaints quickly and efficiently.
- Supervised, trained and developed team members in accordance with company policies and procedures.
Education
High School Diploma - undefined
Terry Sanford High School
Fayetteville, NC2011
Skills
- People-oriented
- Skilled problem solver
- Sales experience
- POS systems knowledge
- Inventory management
- Customer service-oriented
- Motivated team player
- Upselling techniques
- Detail-oriented
Timeline
Executive Assistant
Blanton's Air Plumbing & Electric
01.2018 - 11.2018
Key Holder
World Of Beer- Fayetteville
08.2015 - 11.2017
Bar Manager
Blackstone Smokehouse
05.2013 - 07.2015
High School Diploma - undefined
Terry Sanford High School
Similar Profiles
Glenn F. Jones, Jr.Glenn F. Jones, Jr.
HVAC Technician at Del-Air Heating/Air Conditioning/Plumbing/ElectricHVAC Technician at Del-Air Heating/Air Conditioning/Plumbing/Electric
Yalima FragaYalima Fraga
Permit Coordinator at Paradise Plumbing, Air & ElectricPermit Coordinator at Paradise Plumbing, Air & Electric
Dan ValadezDan Valadez
Call Center Manager at Big B's Plumbing, Electric, Heating, and AirCall Center Manager at Big B's Plumbing, Electric, Heating, and Air