Rachel Ortega
Cook’d
Minden,NV
1
year of professional experience
Dynamic and results-driven waitress with a proven track record at Cook’d, excelling in customer service and strong multitasking. Recognized for training new staff and enhancing guest experiences through effective team collaboration. Driven through teamwork as well. Adept at handling complaints and maintaining composure in high-pressure situations, ensuring timely and accurate order fulfillment. Very patient and friendly!
Work History
Waitress
1 Year 3 Months- Delivered exceptional customer service in fast-paced dining environment.
- Processed orders accurately using point-of-sale (POS) system.
- Assisted in training new staff on menu items and service standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Adapted quickly to changing priorities during peak service hours.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
High School Diploma
Skills
Customer service
Strong multitasking
Greeting guests
Team collaboration
Handling complaints
Time management
Accomplishments
I have taken care of my family this past year, and work very well with older folks!
Timeline
Waitress
Cook’d
06.2024 - 09.2025Read More
Independence High School
High School Diploma
Read More