Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Otto

Cartersville,GA

Summary

Results-driven Pharmacy Technician with experience in patient care coordination and prescription management. Recognized for effective communication skills, attention to detail, and a commitment to regulatory compliance in fast-paced healthcare environments.

Overview

1
1
Certification
12
12
years of professional experience

Work History

Certified Pharmacy Technician

Walmart Pharmacy
Cartersville, Georgia
08.2024 - Current
  • Collaborated with healthcare providers to verify and clarify prescription details for improved patient safety.
  • Processed prescription orders accurately to enhance customer service experience.
  • Managed medication inventory and organized stock for optimal accessibility and retrieval.
  • Guaranteed compliance with safety regulations and pharmacy policies at all times.

Patient Access Representative

Walmart Health
Cartersville, Georgia
01.2024 - 08.2024
  • Verified patient insurance information and eligibility for healthcare services, ensuring accurate processing of claims.
  • Scheduled patient appointments and coordinated with healthcare providers to optimize patient flow and resource allocation.
  • Utilized Epic Systems to complete check-in and check-out processes for patient profiles and payments.
  • Resolved patient issues through knowledgeable, friendly service, enhancing overall customer satisfaction.
  • Provided exceptional service during face-to-face and phone interactions with customers.

Assistant Manager

Pizza Hut
Locust Grove, Georgia
01.2018 - 10.2023
  • Developed staff schedules to optimize coverage during peak hours.
  • Assisted in managing daily operations and staffing schedules.
  • Trained new employees on service standards and food safety protocols.
  • Coordinated inventory management and supply orders for kitchen needs.

Certified Pharmacy Technician

CVS
McDonough, Georgia
10.2014 - 10.2018
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Performed administrative duties such as filing, data entry, answering phones.
  • Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.

Education

Associate of Applied Science - Pharmacy

Southern Crescent Technical College
Griffin, GA
05-2018

Skills

  • Vaccination administration
  • Pharmacy software
  • Epic systems proficiency
  • Insurance verification
  • EMR documentation
  • Certified in CPR

Certification

  • Basic Life Support
  • PTCB Certified
  • IMZ Certified
  • Georgia Board of Pharmacy Licensed

Timeline

Certified Pharmacy Technician

Walmart Pharmacy
08.2024 - Current

Patient Access Representative

Walmart Health
01.2024 - 08.2024

Assistant Manager

Pizza Hut
01.2018 - 10.2023

Certified Pharmacy Technician

CVS
10.2014 - 10.2018

Associate of Applied Science - Pharmacy

Southern Crescent Technical College
Rachel Otto