Stephanie Flores
Barto,PA
Summary
Proactive Certified Pharmacy Technician recognized for strong problem-solving skills and a focus on accurate prescription processing, vaccination administration, time management, employee training to achieve seamless pharmacy operations and committed to deliver patient care. Strong interpersonal and multitasking abilities. Excited to bring several years of experience and leading a high performing fast-pace growing team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart
Temple, Pennsylvania
02.2022 - Current
- Processed prescription orders accurately to ensure timely medication delivery to patients.
- Participated in team meetings to discuss pharmacy operations and implement improvement strategies.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Conducted inventory management to maintain optimal stock levels and reduce medication shortages.
- Ensured quality assurance by verifying medication accuracy prior to dispensing to patients.
- Collaborated with pharmacists to enhance workflow efficiency and improve patient care.
- Monitored expiration dates and rotated stock to prevent the distribution of outdated medications.
- Ensured accurate billing information was included on prescription orders prior to processing them.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Established and updated patient profiles, medications and insurance details.
- Entered patient profile information into computer systems accurately and completely.
- Maintained clean and organized pharmacy shelving and work areas.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Performed administrative duties such as filing, data entry, answering phones.
- Trained new pharmacy technicians on operational procedures and customer service excellence.
Leasing office Manager Assistant
Fox Plaza
El Paso, Texas
01.2016 - 05.2020
- Coordinated tenant move-in and move-out processes to ensure smooth transitions.
- Streamlined lease renewal processes to improve efficiency and tenant retention.
- Trained new staff on leasing procedures and tenant relations best practices.
- Maintained accurate financial records for transparency and reporting purposes.
- Managed lease agreements and ensured timely renewals.
- Maintained filing system for records, correspondence and other documents.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Resolved customer complaints or answered customers' questions.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
Education
High School Diploma -
Chapin High School
El Paso, TX06-2012
Some College (No Degree) -
Reading Area Community College
Reading, Pennsylvania, PASkills
- Prescription processing
- Problem solving
- Employee training
- Pharmacy operations
- Multitasking and organization
- Problem-solving skills
- Customer service
- Inventory management
- Vaccination administration
- Patient profile management
- Customer relationship management
Languages
Spanish
Professional
Certification
Pharmacy Technician Certification
Timeline
Certified Pharmacy Technician
Walmart
02.2022 - Current
Leasing office Manager Assistant
Fox Plaza
01.2016 - 05.2020
High School Diploma -
Chapin High School
Some College (No Degree) -
Reading Area Community College