Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Owen

Sutherlin,OR

Summary

Dedicated professional with a strong work ethic and exceptional interpersonal skills, adept at mastering new challenges and working effectively in high-pressure environments. Proven ability to enhance organizational brand through adaptability and effective time management. Eager to leverage organizational skills to contribute positively across various settings.

Overview

9
9
years of professional experience

Work History

Machine Operator

Oregon Door
Winston, OR
10.2023 - 11.2024
  • Check products for accuracy using measuring instruments, such as calipers, micrometers, and gauges.
  • Maintain records of completed work and production data including volume produced and time required for each task.
  • Set up and operate machine tools to produce precision parts and instruments.
  • Perform periodic maintenance on machines such as cleaning and lubrication.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Replace worn tools, sharpen cutting tools, and adjust machinery components.

Cabinet Technician

Woodgrains and Stone
Sutherlin, OR
10.2022 - 06.2023
  • Accurately measure and check incoming job orders.
  • Productively work with a team to prepare materials per specifications on active orders.
  • Effectively stain materials, and check/correct dried products for errors/damages.
  • Independently operate and maintain the CEFLA varnishing machine before and after efficiently coating materials.
  • Ensure a clean work environment throughout the day, checking that all products used are sealed, stored, or discarded following safety procedures.
  • Proficiently aid other areas of the shop with sanding, masking, installing, and repairing products, as needed.
  • Maintain positive and accurate communication with management regarding progress on current orders, any arising issues with equipment, or low supplies.
  • Adequately train new hires on necessary tasks, ensure comprehension, and maintain active communication should further assistance or guidance be required.

Crew Leader

Norris Farms
Roseburg, OR
06.2022 - 09.2022
  • Efficiently set up packing lines (clamshells, boxes, pallets, stickers, case labels, pallet tags) using a pallet jack.
  • Effectively communicate with crew members within the line to ensure a positive working environment.
  • Accurately update all labels, stickers, traceback codes, and pallet tags to ensure all products are correctly labeled.
  • Ensure proper communication with management regarding order quantity, variety changes, field changes, and the packing line's overall productivity.
  • Properly troubleshoot and efficiently resolve issues within the packing line concerning crew members, and technical errors with the machinery.

Membership/Refund Clerk

Costco Wholesale
Parker, CO
09.2020 - 03.2022
  • Positively greet members while creating a positive, helpful experience.
  • Effectively work with members to resolve issues with their membership, update personal information on members' accounts, locate products, etc.
  • Accurately communicate membership options and benefits to new members, and ensure that they purchase the membership that best benefits the individual.
  • Accurately and efficiently handle member returns.
  • Manage $1,500+ using a POS system.
  • Locate member receipts and membership information using the AS400 system.
  • Open and close the department, ensure that all cash drawers are accurately counted and recorded, that the department is clean, and that all supplies needed are stocked and presentable.

Shift Leader/Traveling Trainer

Smashburger
Centennial, CO
05.2017 - 09.2020
  • Utilize POS systems efficiently for order processing and inventory management.
  • Supervise and lead employees to maintain productivity and customer service levels.
  • Positively interact with customers while maintaining cleanliness throughout the restaurant.
  • Open new restaurants around the country.
  • Train other employees on Smashburger standards regarding prep, closes, opening, handling of machines and food, and positive relations with guests.
  • Lead the team through the closures and openings of the restaurant.
  • Verify/manage safe, till drawers, and overall deposit.

Personal Trainer/Service Expert

24 Hour Fitness
Centennial, CO
05.2019 - 03.2020
  • Facilitate constructive interactions with clients to develop a tailored fitness program.
  • Implement personalized exercise programs.
  • Accurately identify areas of improvement through a thorough assessment.
  • Positively interact with the clients and other members while picking up and sanitizing equipment.
  • Patiently assist and guide the client to find what best suits their goals.
  • Welcome guests, and ensure they are properly checked in.
  • Arrange inventory to maintain a presentable display.
  • Efficiently troubleshoot problems with guests while maintaining a positive experience at the club.
  • Ensure clear communication between the front desk and all managers in the building.

Team Member

Chick-Fil-A
Centennial, CO
08.2015 - 05.2017
  • Work with food services, creating meals, and kitchen maintenance.
  • Handle stock, and assist in managing the flow of food products for maximum efficiency.
  • Maintain cleanliness and sanitation of the work environment.

Education

High School Diploma -

Arapahoe High School
CO, 80122
05.2018

Skills

  • Effective Client Engagement
  • Partnership Development
  • Proficient in Time Allocation
  • Adaptable Problem Solver

Timeline

Machine Operator

Oregon Door
10.2023 - 11.2024

Cabinet Technician

Woodgrains and Stone
10.2022 - 06.2023

Crew Leader

Norris Farms
06.2022 - 09.2022

Membership/Refund Clerk

Costco Wholesale
09.2020 - 03.2022

Personal Trainer/Service Expert

24 Hour Fitness
05.2019 - 03.2020

Shift Leader/Traveling Trainer

Smashburger
05.2017 - 09.2020

Team Member

Chick-Fil-A
08.2015 - 05.2017

High School Diploma -

Arapahoe High School

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